CHECKOUT

GUEST & ROOMS

Hotel

Reviews of ibis Thane - An Accor Brand

Thane West, ThanePlot - 02 Pokhran Road No 1, Thane West, 400606 MUMBAI, INDIA 400606Thane WestThaneIndia

4.8 km drive to Tikuji Ni Wadi Gate, Sanjay Gandhi National Park

View Map

186334/5

View Reviews

Guest Reviews & Rating for ibis Thane - An Accor Brand

Sort By:Latest first

Sort By

Latest first

Helpful first

Positive first

Negative first

goRating

4/5

186 Ratings

33 Reviews

What our guests say?

good staff (8)
comfortable stay (2)
horrible experience (2)
Clean Hotel (1)
Convenient Location (1)
Clean Rooms (1)
+ 2 more

kapil kapadnis (Stayed 15 Jul, 2025)

group Traveller

2/5

hotel has good ambience… but very bad room service… no one was answering my calls at 10.20 pm …. no body was taking orders in room … very very bad in room dining n housekeeping…. somehow they managed to give me one fried rice at 12 which u order 1 n half hour prior….. absolutely not recommended

Alisha Luthra Replied in few seconds

Dear Kapil, Thank you for sharing your experience with us. While we’re pleased to hear that you appreciated the ambienc ...more

Praveen k (Stayed 11 Jul, 2025)

23 Reviews Written

5/5

Excellent with good rooms and food is possum

Alisha Luthra Replied in 3 days

Hi Praveen, Thank you for choosing us and appreciating our food and services. We look forward to welcoming you again s ...more

Ayantika Ghosh (Stayed 4 Jul, 2025)

group Traveller

5/5

it was a really nice experience staying at ibis thane they cleaned the room once i left and entered a nice fragrant room after i came back

Alisha Luthra Replied in 11 days

Hi Ayantika, Thank you for your kind feedback! We're delighted to know you had a pleasant stay at ibis Thane. It's grea ...more

Pankaj Kumar (Stayed 24 Jun, 2025)

group Traveller

5/5

prime location, comfort stay, very hygienic, and good food

Alisha Luthra Replied in 20 days

Hi Pankaj, Thank you for choosing us and appreciating our food and services. We look forward to welcoming you again so ...more

Soumabha Sengupta (Stayed 31 May, 2025)

group Traveller | 1 Reviews Written

5/5

it was a very good stay at the hotel. the staff was friendly and courteous. the food was average but still good. the rooms are a bit small but neat and clean and well decorated

Alisha Luthra Replied in few seconds

Dear Soumabha, Thank you for sharing your feedback with us. We're pleased to know that you had a very good stay and app ...more

Chinmay Pagey (Stayed 21 May, 2025)

group Traveller

5/5

loved the stay. very hospitable and accommodating staff. would recommend!

Alisha Luthra Replied in 2 months

Hi Chinmay, Thank you for taking the time to share positive feedback. We hope to welcome you back to our hotel very soon ...more

Bhavesh Gohil (Stayed 2 May, 2025)

1 Reviews Written

5/5

Great hotel and good location

Alisha Luthra Replied in 3 days

Dear Bhavesh, Thank you so much for taking the time to share your positive feedback. We're truly grateful for your kind ...more

Pramod Kumar (Stayed 14 Apr, 2025)

group Traveller | 5 Reviews Written

1/5

super worst check in reception counter..and super slow service in just giving key and check in process..

Alisha Luthra Replied in few seconds

Hi Pramod Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experi ...more

Pratik Morey (Stayed 27 Mar, 2025)

solo Traveller | 31 Reviews Written

5/5

It was a clean, stylish room with excellent service. Food/breakfast was good and great value for money and service was excellent

Alisha Luthra Replied in 4 months

Hi Pratik, Thank you for taking the time to share positive feedback. We hope to welcome you back to our hotel very soon! ...more

Saurabh Chaubey (Stayed 9 Mar, 2025)

group Traveller | 10 Reviews Written

1/5

worst experience and worst service no fan and no window in the room no smoking zone in the room.. very horrible experience and uncongested... no worth it for money totally waste of money

Alisha Luthra Replied in few seconds

Hi Saurabh, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your exper ...more