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Reviews of Itsy Hotels Sun N Shade

Neral - Matheran Road, MatheranMG Rd, next to indra gandhi nagar, Matheran., Neral - Matheran Road410102Neral - Matheran RoadMatheranIndia

690 m drive to Matheran Railway Station

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61322.8/5

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Guest Reviews & Rating for Itsy Hotels Sun N Shade

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2.8/5

61 Ratings

32 Reviews

What our guests say?

supporting staff (5)
dirty room (5)
basic services (4)
gud location (4)
pleasant stay (3)
dirty pool (3)
+ 2 more

Naveen Agiwal (Stayed 29 Jan, 2024)

family Traveller | 1 Reviews Written

1/5

Rooms with broken toilet was changed with cockroaches 🪳First room - Broken Toilet, Room changed - 🪳 infested ones

Manager | Treebo Hotels Replied in 2 months

Dear Naveen Agiwal, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologie ...more

Deepak Wanjarkhede (Stayed 2 Jan, 2023)

group Traveller

2/5

The bed needs to be improved. The swimming pool is unusable.

Manager | Treebo Hotels Replied in 1 year

Dear Deepak, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for t ...more

Kartik Waidgam (Stayed 15 Feb, 2022)

group Traveller

1/5

My had very bad exeriance during my stay. No service was properly given even you paid extra charges you will not get fot what you paid for, no intercom was working and room was not clean. The food is really good rest everything is not proper in place

Irshad Khan (Stayed 2 Jan, 2022)

group Traveller | 15 Reviews Written

1/5

You may ignore poor food quality and maintenance of property but sun & shade people are sweet speaking chor and looters you will realize later. they will charge you bomb for any extra stuff if you don't ask the price first and won't even give you a bill. saying the person left to Rajasthan today morning who made the bill. t

Laukik Bajpai (Stayed 27 Sep, 2021)

group Traveller

1/5

Not at all recommended. Zero maintenance of the place, bad bedsheets and covers, the room smells, no cleanliness. Service was hardly okayish. One star only for the location.

Ram Suthar (Stayed 27 Dec, 2019)

group Traveller

3/5

Nirmal Paul (Stayed 30 Jun, 2019)

family Traveller | 25 Reviews Written

3/5

Excellent Place, Fantastic Location, however; resort not well maintained. Food is delicious; however; rooms are not maintained well. Dirty linen and stinking blankets. I really loved the resort location, would like to come again, however; staff needs to pick up 👍

Akash Singh (Stayed 8 Apr, 2019)

group Traveller | 1 Reviews Written

4/5

i had a pleasant stay. the onli disturbing thing was the AC. the resort was not clean. Staff was cooperative. i definitely recommend this resort.

Sachin Ambirwar (Stayed 26 Feb, 2019)

group Traveller | 8 Reviews Written

5/5

Hotel staff is very cooperative. Some areas which need improvement, telephone should be kept at every room which was not there. Check in took very long time after arriving at hotel. Except this overall experience was good.

Guest Relationship Manager | Sun N Shade Replied in 6 days

Dear Mr. Sachin, Greetings from Sun N Shade...!!!!! We feel happy to learn that you enjoyed staying with us and that w ...more

Pratima Dwivedi (Stayed 15 Feb, 2019)

women Traveller

1/5

worst hotel I ever visited in my life.it was too dirty with unlimited garbage.dustin were having garbage in it.table was broken which were adjusted with stone bad environment poor service & staff.washroom was full of cockroaches Ac was not working.door was not locked it was broken & we had to stay with open door which is not acceptable in view of security perpous.nobody even thought of about it so in short it's worst hotel in the world.. would not refer to anyone however will encourage people to not to go to that hotel.