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Guest Reviews & Rating for Hotel Luxury Inn Mussoorie By Stotrak Hospitality

goRating

3.9/5

76 Ratings

28 Reviews
5
28
4
21
3
21
2
3
1
3

What our guests say?

  • nice staff (14)
  • great experience (6)
  • nice location (5)
  • luxury inn (4)
  • valley view (4)
  • near the mall road (4)
  • + 2 more
RR
(Stayed 4 May, 2025)

family Traveller | 1 Reviews Written

5/5
The stay was excellent and the hospitality is very good the only point is due to the remote area you have to walk approx 200 MTRS till hotel
VJ
(Stayed 28 Apr, 2025)

4/5
Nice stay and good polite staff Great view from the terrace

Manish Goyal Replied in few seconds

Dear Guest, Thank you for your kind review of Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie. We're thrilled you ...more

SS
(Stayed 24 Mar, 2025)

group Traveller | 6 Reviews Written

5/5
Excellent Location near picture palace mall road, Friendly and Very Helpful Staff, Beautiful Valley View from the room, Don't miss the sunrise 🔆 from your Window. Highly Recommended 🥰

Manish Goyal Replied in few seconds

Dear Guest, Thank you for your kind review of Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie. We're thrilled you ...more

TH
(Stayed 7 Jan, 2025)

group Traveller

1/5
worst experience ever torn bedsheet dirty walls with water on floor, damaged toilet seat, no dental kit no shaving kit no towels
DB
(Stayed 1 Jan, 2025)

family Traveller

4/5
Location was good but private taxi can't reach there. you have to walk 10 minutes. need porter to carry luggage as you have to go down hill. food was good and tasty but not all what is written was available. service is good. view from rooms are great.

Manager | Hotel Luxury Inn Replied in 3 days

Dear Dipsankar, Thank you for your detailed feedback! We’re glad you appreciated our location, delicious food, good ser ...more

(Stayed 20 Dec, 2024)

family Traveller

5/5
Good location especially velly view room nice staff

Manager | Hotel Luxury Inn Replied in 15 days

Dear Sachin, Thank you for your kind words! We’re thrilled you enjoyed our location, especially the valley view room, a ...more

RV
(Stayed 16 Dec, 2024)

family Traveller

5/5
Staff Suhani and Kanika(can't remember name correctly incase) were very supportive. Food was best , Must try food in the hotel itself .Hotel rooms and housekeeping person was available whenever required. Appreciate the service.

Manager | Hotel Luxury Inn Replied in 18 days

Dear Ragini, Thank you for your wonderful feedback! We’re delighted to hear that Suhani and Kanika (or the team member ...more

BA
(Stayed 14 Dec, 2024)

group Traveller

5/5
it was a great experience loved staying here it was clean nice and affordable

Manager | Hotel Luxury Inn Mussoorie Replied in 6 hours

Thank you for your kind words! We’re delighted to hear that you had a great experience and appreciated the cleanliness, ...more

HM
(Stayed 11 Dec, 2024)

solo Traveller

5/5
The stay was great. Rooms were spacious and clean. Staff was helpful. It's highly recommended.

Manager | Hotel Luxury Inn Mussoorie Replied in 3 days

Thank you for your wonderful feedback! We’re so glad to hear that you had a great stay and enjoyed the spacious, clean r ...more

AR
(Stayed 11 Jun, 2024)

group Traveller

2/5
First of all the condition of the room was not good, the locks and the door of the bathroom was not closing properly. Secondly, The used utensils and glasses was put outside in the morning and until the night nobody came to clean that up, Thirdly, I asked for a Electric iron in the morning, and until now I am still waiting for it. Fourthly, the TV display is damaged Lastly, the management and service of the hotel is not good, will not refer it to anyone.

Manager | Hotel Luxury Inn Mussoorie Replied in 1 month

Dear Atiqur, I’m very sorry to hear about the issues you faced during your stay. This is certainly not the experience ...more

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