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Guest Reviews & Rating for HOTEL MAA LAXMI PALACE

goRating

3.8/5

19 Ratings

6 Reviews
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7
4
7
3
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AS
(Stayed 24 Dec, 2024)

group Traveller

1/5
has to cancel the travel last minute due to medical emergency and asked the hotel if they can support for later dates but didn't even receive a call back from them

Hotel Maa Laxmi Palace Replied in 2 months

Dear Guest, Greetings ! Thank you so much for your feedback. We try to connect you but it must be a communication gap. ...more

MA
(Stayed 6 Dec, 2024)

group Traveller

5/5
excellent hotel close to baba mandir, staff both at reception & restaurant is cooperative and well behaved. food you can get without onion & garlic. it's a new property, hence very neat & clean. drop & pickup from airport was well in time in a new sedan. pandit arranged by hotel was very nice and performed easy & proper puja.

Undefined | Undefined Replied in 2 days

Dear Guest, Greetings ! Thank you so much for your positive feedback. We greatly appreciate your support and are thrille ...more

AN
(Stayed 18 Oct, 2024)

group Traveller

2/5
it's not value for money. there is no professionalism observed there. there re many hotels which are much better than this hotel in terms of price

Management Team | Hotel Maa Laxmi Palace Replied in 1 day

Dear Guest, Greetings! Thank you for reviewing us. It disappoints us to see your feedback. Your feedback has been addres ...more

(Stayed 16 Aug, 2024)

family Traveller | 22 Reviews Written

2/5
The Property Is Decent, But The Guard And A Few Staffs There Are Highly Unprofessional. Totally Spoiled Our Mood At Our Arrival. Guard Was So Rude - And Instructing Like A Boss During Our Car Parking. Later On When I Questioned For His Rude Behaviour, He Raised His Voice, That TO In Front Of His Manager. And Then, When I Shouted At Him, He Backtracked. That Guard Is Uncontrollable. Beware!! Manager Is A Gentleman.

Management Team | Hotel Maa Laxmi Palace Replied in 4 days

Dear Guest, Greetings! Thank you for reviewing us. It disappoints us to note that we as a team did not live up to your e ...more

BD
(Stayed 14 Aug, 2024)

group Traveller | 1 Reviews Written

5/5
It was a very good hotel with very cooperative staff. Food served was very tasty. Will definitely again stay there.

Management Team | Hotel Maa Laxmi Palace Replied in 6 days

Dear Guest, Greetings! We would like to thank you for your kind feedback. We are delighted to read that you enjoyed. We ...more

(Stayed 25 Apr, 2024)

group Traveller | 63 Reviews Written

5/5
Superb Place to Stay at Deoghar ! Excellent property and superb support staff ! Polite well mannered and well trained staff ! Rooms are amazing , Neat and Clean and super luxurious! AMAZING location as well , If U want to stay at Deoghar this should be your preference.

Management Team | Hotel Maa Laxmi Palace Replied in 18 days

Dear Guest, Greetings! Thank you for reviewing us. We would like to thank you for your kind feedback. We are delighted ...more

KD
(Stayed 15 Apr, 2024)

solo Traveller | 3 Reviews Written

2/5
Apart from the room, everything else was just horrible. Very very limited options at breakfast & they do not even provide original restaurant food bills. In case you are travelling with business priorities, never opt for this hotel.

Management Team | Hotel Maa Laxmi Palace Replied in 1 month

Dear Guest, Greetings! Thank you for reviewing us. Please accept our sincere apologies for the inconvenience caused to ...more

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