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Guest Reviews & Rating for Mahal Khandela - A Heritage Hotel and Spa

goRating

4/5

177 Ratings

77 Reviews
5
87
4
45
3
23
2
8
1
14

What our guests say?

  • operative staff (25)
  • good experience (18)
  • nice place (11)
  • good food (8)
  • peaceful location (5)
  • nice breakfast (4)
  • + 6 more
Y
(Stayed 27 Jul, 2025)

5/5
Nice Property

Team Hotel Reservation Replied in 1 day

Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your s ...more

SS
(Stayed 25 Jul, 2025)

5/5
very beautiful, clean and friendly staff

Team Hotel Reservation Replied in 2 days

Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your s ...more

SK
(Stayed 13 Jul, 2025)

group Traveller

5/5
Here we enjoyed a lot. It’s a great place which gives us proper HAVELI vibe also we click lots of pictures in haveli. Also they accept our request for early checking 😊😊i am happy because I chose best place to stay.

Team Hotel Reservation Replied in 6 days

Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your s ...more

PB
(Stayed 2 Jun, 2025)

group Traveller

5/5
Theme of the hotel is traditional Rajashrhani. Situated in a very silent and calm locality. Very hygenic and clean bathrooms. A different and a beutoful experience. Must go fir it

Team Hotel Reservation Replied in 1 month

Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your s ...more

AB
(Stayed 15 Oct, 2024)

group Traveller | 6 Reviews Written

4/5
Hotel is nice.. little inside from main road. food is tasty. they just renovated the hotel and feel was really fresh.

Guest Relation Manager | Mahal Khandela A Heritage Hotel And Spa Replied in 21 days

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made ...more

(Stayed 9 Feb, 2024)

family Traveller | 14 Reviews Written

2/5
Property is decently clean. We were asked not to sit on lawn chairs in the evening. Discrimination is there on all corners of this hotel. Avoid it if you can.

Guest Relation Manager | Mahal Khandela Replied in 3 days

Dear Sir, We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not ca ...more

EA
(Stayed 7 Feb, 2024)

family Traveller | 1 Reviews Written

4/5
Over Experience was Good as the Hotel staff was always ready to help.

Guest Relation Manager | Mahal Khandela Replied in 7 hours

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are ...more

(Stayed 17 Jan, 2024)

group Traveller | 42 Reviews Written

5/5
Awesome hotel with great infrastructure and royal stay, The food is lovely and great in taste, The location is near the railway and bus station which is a good part.

Guest Relation Manager | Mahal Khandela Replied in 3 days

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made ...more

VK
(Stayed 14 Jan, 2024)

group Traveller | 7 Reviews Written

2/5
Experience was not as much good. It is average stay. 1. Booked Standard Room It was small in size as compared to shown in hotel pictures. 2. Room and washroom were neat and clean. 3. Mini Fridge was missing in Room. 4. The Guy at the reception denied to provide Room heater and sleepers. 5. The staff behaviour was as expected. 6. The annoyed issue was entering the cool breeze inside the room even though door and window were closed. It was double door hence air was coming from the door lin ...more

Guest Relation Manager | Mahal Khandela Replied in 5 days

Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. ...more

HS
(Stayed 1 Jan, 2024)

family Traveller | 2 Reviews Written

1/5
cleanliness is main issue. fans, room corners, behind the curtains there was dirt. Two separate beds are joined to make a bed.. child or person in center is uncomfortable No welcome drink or water offered. water is paid. beds are not comfortable for three or one child with two adults

Guest Relation Manager | Mahal Khandela Replied in 5 hours

Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. ...more

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