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Guest Reviews & Rating for Hotel Maharaja Palace
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goRating
2.5/5
5 Ratings
1 Reviews
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KK
Komal kant Jha (Stayed 30 May, 2024)
group Traveller
1/5
Worst experience ever. Abhi tak itna kharab service aur customer service kahin nahi mila tha.
We had booked 4 AC rooms. And 3 rooms out of 4 didn't have AC working. Upon asking about it, they just shouted at us (quite literally) and didn't provide any alternative. They also outright refused to give any refund or cancel the booking.
It was peak summer with temperatures exceeding 42 degrees. And 6 of us in the rooms with no AC couldn't catch any sleep.
The hotel operators are literal goons. It wa ...more
