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Guest Reviews & Rating for Hotel Mansarovar Palace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.7/5
94 Ratings
56 Reviews
5
18
4
12
3
19
2
11
1
34
What our guests say?
- best service (7)
- different room (4)
- booked room (3)
- bad experience (3)
- supportive location (3)
- top floor (3)
- + 5 more
RL
Raghvendra Lakhnot (Stayed 5 May, 2025)
1 Reviews Written
2/5
There is no lift facility and room was on 3rd floor it was very difficult to use stairs.
Room was not maintained and not clean cupboard door was broken. Foul smell was there. Toilet was not clean
AM
Anshuman Mahapatra (Stayed 20 Aug, 2024)
group Traveller
1/5
Door lock not working, telephone not working, frequent power cut, bathroom no lock, torn bedsheet and not so clean pillow and blanket
SK
Sant Kumar (Stayed 18 Aug, 2024)
group Traveller
1/5
beds was too old
washroom was dirty
no soffa
table chair was broken and tied with aluminium wire nobody can sit on that
overall horrible experience
worst experience ever
they call me 4-5 times on day for payment…
no body call before checkout
but they did😂
NG
Narayan Gandhi (Stayed 8 Aug, 2024)
group Traveller | 1 Reviews Written
1/5
I recently booked a room, expecting to receive what was shown in the pictures. Unfortunately, the room provided was completely different and of much lower quality. The disparity between the advertised room and what I received was shocking and disappointing.Despite my attempts to address this with customer service, I received no satisfactory resolution. This experience has left me frustrated and dissatisfied with service. I would advise potential customers to be cautious when booking, as the reality may not match the promises made.
SP
Somvir Poonia (Stayed 24 Jan, 2024)
solo Traveller
1/5
No toiletries provided and breakfast also low quality
YJ
Yogesh Jangid (Stayed 7 Sep, 2023)
solo Traveller | 2 Reviews Written
1/5
Hot water not available
tv not working
dirty towel
RR
rajendra rana (Stayed 23 Feb, 2023)
group Traveller | 1 Reviews Written
1/5
Not a very good experience. Hotel lacks in basic amenities for elderly people ,who find it difficult to climb up the top floor,where I was alloted room no.203.Secondl availability of an electric kettle with tea /coffee sachets needs to be considered ,as hotel's restaurant opens up after 8 am..Thirdly, rather most weirdly ,one of the hotel staffs rang me over intercom for no obvious reason.
Manager | Team Mansarovar Palace Replied in 1 month
Dear Mr. Rana, The team at Hotel Mansarovar Palace, Jaipur believes in offering a wonderful experience to all its guest ...more
KP
Komal Prajapati (Stayed 4 Dec, 2021)
group Traveller | 1 Reviews Written
1/5
Hotel was pathetic, dirty bed dirty blanket ... room charges are up to 3 star hotel but the hotel even deserve negetive star...stay away
Manager | Mansarovar Replied in 3 days
sorry for the inconvenience
Vipul Modi (Stayed 12 May, 2018)
3/5
A good hotel to stay with all the facilities available. Food was ok.
but bathroom floor was not clean and not maintained properly
Manager | Mansarovar Replied in 3 years
thanks sir
RC
Ritu Choudhary (Stayed 30 Jul, 2017)
5/5
Super hotel best rooms very good staff
Manager | Mansarovar Replied in 22 days
thanks sir
