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Guest Reviews & Rating for Hotel Mastana Palace

goRating

2.9/5

109 Ratings

43 Reviews
5
16
4
29
3
22
2
14
1
28

What our guests say?

  • good room (7)
  • staff behavior (4)
  • pleasant stay (3)
  • pathetic staff (3)
  • fine amenity (2)
  • worst experience (2)
  • + 1 more
MK
(Stayed 23 Jun, 2025)

group Traveller

1/5
horrible stay tv not working wifi not working power cut also location very poor
MK
(Stayed 20 Jun, 2025)

1/5
Very bad experience No telephone No tv No soap and shampoo No wifi Nothing
TS
(Stayed 26 Feb, 2025)

family Traveller

5/5
nice to stay here.clean,well maintained hotel and in walking distance from kashi vishwanath temple.highly recommended.
AR
(Stayed 14 Oct, 2024)

family Traveller | 10 Reviews Written

1/5
Hotel is not good service not good staff is not good money loss, extra paisa Dena pada bed ka hotel area is not good
SB
(Stayed 6 Mar, 2024)

group Traveller | 14 Reviews Written

4/5
Rooms were big and decent. Washroom was clean. They have small in house parking. Room service was prompt. We stayed at room no 106 and 105. Overall decent stay. We heard rats running above the false ceiling most of the night which was little disappointing as it disturbed our sleep. Also we found two small cockroach in the room. Need little maintenance.
UP
(Stayed 20 Feb, 2024)

group Traveller

1/5
Very bad moment,hotel lift not working and rom condition is very poor
VM
(Stayed 16 Feb, 2024)

family Traveller

1/5
very bad staff and very poor atmosphere in this area and hotel and not supported hotel staff
KS
(Stayed 8 Jan, 2024)

group Traveller | 1 Reviews Written

5/5
It was really a great experience at Hotel Mastana Palace, the staff was very supportive and the rooms were good too. Loved the smooth experience!
DK
(Stayed 25 Jul, 2023)

group Traveller

1/5
it's not good. How can this be a hotel accommodation.
RS
(Stayed 8 Jul, 2023)

group Traveller | 1 Reviews Written

1/5
there is lots of problems in rooms.NoTV is working there. than change my room another rooms TV also not working. no near by resturant there. price is too much high. please dont book and take another hotel.

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