It was absolutely horrible. There was only one staff member and all the rooms he showed us were dirty and one had bird poop, another had cockroaches, another had a dirty washroom and another had a washroom with a broken shower head. All the kettles in the every room were extremely dirty and the staff wasn't getting it cleaned properly, eventually we gave up since we were there just for one night. The elevator wasn't working when we were checking out and the stairs and exit was extremely confusing. Very secluded area of the hotel as well.
Hotel Matoshree | Team Matoshree Replied in 1 month
Dear Ms. Banerjee,
We apologies the experienced you had to face. Based on your feedback we have took actions and we e ...more