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Reviews of Hotel Metropole

Ballygunge, Kolkata174 SARAT BOSE ROAD KOLKATA 700029700029BallygungeKolkataIndia

4 minutes walk to Lake Market, Kolkata

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313923.7/5

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Guest Reviews & Rating for Hotel Metropole

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3.7/5

313 Ratings

92 Reviews

106

105

What our guests say?

good staff (30)
pleasant stay (17)
prime location (17)
small room (8)
clean place (6)
awesome food (6)
+ 1 more

Rajesh Sachdeva (Stayed 25 Mar, 2025)

group Traveller

1/5

charge 140 rupees plus taxes for coke of rs. 25we booked deluxe room but didn't get the all amenities as mentioned room is not deluxe as shown

Sharath VS (Stayed 24 Dec, 2024)

group Traveller

1/5

Dirty rooms. We checked out the same day at booked a different hotel. The staff is courteous but the hotel needs better lighting, new carpets, new linen, woodwork is rotting. Location is amazing and next to the best cafes. The hotel is extremely safe.

Gaurav Raj (Stayed 24 Oct, 2024)

solo Traveller

4/5

My stay at the hotel was quite pleasant. The room was clean and well-appointed, offering a comfortable environment. The food was a highlight; the restaurant had a diverse menu with delicious options, and the breakfast buffet was especially impressive. Service throughout my stay was attentive and friendly, with staff always ready to assist. Overall, it was a positive experience. As a business traveler, my experience was generally positive. The hotel offered good amenities like a reliable Wi-Fi ...more

Nalini Kanta Dash (Stayed 7 Aug, 2024)

group Traveller | 4 Reviews Written

1/5

a hotel having no bar and restaurant. besides, electric points are mostly not in working condition.

Prashant Upadhyay (Stayed 18 Apr, 2024)

group Traveller | 3 Reviews Written

1/5

PLEASE DO NOT BOOK THIS HOTEL Worst and pathetic hotel in town ,any of the other things is understood will let off but ac is working like an dam fan they gave me an room that doesn't have an ac outdoor connection and changed my room twice the ac was just blowing fan, I had paid for this rubbish hotel with no ac working the staff here is helpless as they say sir this is only for guest who come for 2 hours not useful for family or business trips never ever book this and soory will never book again from you 0% service and issue to be resolved first you get us paid

SUBHAJEET SENGUPTA (Stayed 27 Jul, 2023)

solo Traveller

4/5

The location and property is very good , service excellent , and the food menu is fantabulous and is with Bar facilities. So for travellers the beat hotel , value for money .

Debasish Ghosh (Stayed 4 Jul, 2023)

group Traveller

2/5

Rooms smell of mould, floor is sticky and give a wet feeling always. No natural ventilation, AC must be On 24 Hrs. as no ceiling fans. Management do not trust guests who have paid 100% in advance for the rooms, they ask for dinner bill to be settled immediately and not during checkout. Breakfast is very limited only 1 or 2 items prepared, need to ask for everything.

manish pandey (Stayed 3 Jul, 2023)

solo Traveller | 1 Reviews Written

3/5

the staff at the hotel is good . the amenities need improvement.

Amitabh Walia (Stayed 22 Jun, 2023)

solo Traveller

3/5

I like the hotel and the room but break fast is pathetic. It is a third party arrangement and hence no one checks it. Cold paratha, boiled egg, tea which is put in the thermos for a long period os what you get

Bijay Mishra (Stayed 15 Feb, 2023)

solo Traveller | 9 Reviews Written

1/5

The hoyel is under renovation and kitchen is closed. They are just doing the basic housekeeping maintainance and thats it. Avoid the hotel now and dont fall for its pictures.

Sales And Marketing Head | Paromita Dutta Replied in 3 months

Thank you for your comments but our kitchen is operational now and renovation is a part of hotel maintenance, its also c ...more