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Reviews of Hotel Mulberry

Ballygunge, Kolkata44, Pankaj Mullick Sarani, Ballygunge, Kolkata, West Bengal, 700019 , 44, Pankaj Mullick Sarani, Ballygunge, Kolkata, West Bengal, 700019 700019BallygungeKolkataIndia

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5602433.7/5

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Guest Reviews & Rating for Hotel Mulberry

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3.7/5

560 Ratings

243 Reviews

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What our guests say?

polite staff (80)
good stay (39)
nice location (39)
clean room (29)
great place (11)
staff behaviour (6)
+ 6 more

amol panse (Stayed 26 May, 2025)

group Traveller

3/5

review :- 1. elevator fan was not working even after such terrible hot environment 2. the room alloted was of very small size near kitchen 3. though the breakfast was free mentioned in package - not even single time it was given to me 4. the management was not ready to compensate it 1 time small lunch 5. most of rooms in the hotel were vecant - might be due to behaviour of owner 6. staff was good 7. no blanket was provided unless asked 8. the door of room was only 1.5 to 1.10 feet to enter & exit

ROHIT MONDAL (Stayed 7 Feb, 2025)

group Traveller

3/5

food was good but a bit pricy, room facilities are not upto to the mark, room bed is also not king size, room is small. but they do good behaviour.

Ankita Chakraborty (Stayed 7 Jan, 2025)

group Traveller

1/5

The experience was very bad. Rooms are very small. Staffs were very unprofessional. At 11.30 pm they were knocking at the door. and the most irritating thing was something was happening at night. very loud noises was coming from the hotel. we asked the hotel staff for this , they completely ignored that. we felt very unsafe. at 4.00 am we have to leave there for that and even after inform to the hotel staff they gave us no solution. only thing was good that is the food. otherwise I don't recommend anyone to stay there.

Abhishek Agarwal (Stayed 27 Dec, 2024)

group Traveller

2/5

We booked the room for entire day but on arrival they were asking whether we will stay whole day or not. I don't think they are supposed to ask us this. Moreover, the room was just being vacated or something. It was not ready and it had two doors one was connected to another room which was used by someone else and the other door led to the corridor. On asking for the menu we learned that they have certain specified items only on it. And we were not allowed to bring outside food. The only Positive thing room was clean and nice.

Deepak Kumar (Stayed 23 Dec, 2024)

solo Traveller | 4 Reviews Written

1/5

So many cockroaches were in the room and also such a scaring environment during my stay.so many drunk people were in the hotel and knocking my door badly but no interface by hotel staff. Also the hotel staff was also drunk and gave my room key to another guy.Food quality is also too bad.Its over all horrible.

Keshab Sen (Stayed 24 Aug, 2024)

group Traveller

3/5

Manager | Team Hotel Mulberry Replied in 26 days

Dear Mr Keshab Sen, Thank you for your 3-star rating! We appreciate your feedback and are committed to improving. We hop ...more

Aayush Aggarwal (Stayed 23 Jul, 2024)

solo Traveller

3/5

Service is great, rooms are small but ok. Some little smell due to rainy season.

Manager | Team Hotel Mulberry Replied in 3 days

Dear Mr Aayush Aggarwal, Thank you for sharing your review. We are really glad to read that you had a good stay. I am so ...more

Paramita Das (Stayed 20 May, 2024)

group Traveller

3/5

The room alloted no 107 is very small and just it was made for there own cook or stuff.Very small door and just may be used as single accomodation.No exhaust fan in the bathroom.Very bad experience.But all stuffs are very well behaved.Kitchen is good.

Manager | Team Hotel Mulberry Replied in 3 days

Dear Ms Paramita Das, Thank you so much for sharing your experience with us.It’s important to us that our customers are ...more

Deepak Garg (Stayed 5 Nov, 2023)

group Traveller | 25 Reviews Written

4/5

hotal is at good location, staff is good, food quality is not up to the mark, rest all good

Manager | Hotel Mulberry Replied in 1 month

Dear Mr Deepak, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff mad ...more

Prem Ranjan (Stayed 2 Oct, 2023)

group Traveller | 3 Reviews Written

4/5

I booked the room for 3 days but i only stayed for 2 days. Will you kindly refund my amount for 1 day.

Business | Hotel Mulberry Replied in 3 days

We are sorry to inform you that there has been some misunderstanding, kindly check your booking details where it has bee ...more

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