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Guest Reviews & Rating for Hotel New Star Palace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
466 Ratings
226 Reviews
5
188
4
162
3
72
2
18
1
26
What our guests say?
- good room (39)
- good staff (39)
- near varanasi junction railway station (39)
- nice stay (21)
- nice location (18)
- overall value (9)
- + 3 more
Hiteshkumar Patel (Stayed 25 Dec, 2024)
solo Traveller | 35 Reviews Written
4/5
very nice 🙂
KP
keyur Pawar (Stayed 27 Feb, 2024)
family Traveller | 2 Reviews Written
1/5
Not a good experience at the hotel especially with the kind of location it is in is hard to find and the rooms are not closed(it has a big slit on the top of the room) which creates high privacy issues. They didnt care about my choice of a double bed, instead provided two disjoint beds. They have to act like they follow a lot of rules and most importantly they call in morning 7am in each room to disturb the sleep and ask if we need tea water etc. These business tactics are really irritating. Make sure if all the hotels in Varanasi are booked then keep this as the last option.
Ashish Tewari (Stayed 11 Feb, 2024)
solo Traveller | 25 Reviews Written
4/5
Good nice hotel with affordable rate for single person
KB
komal bhandari (Stayed 28 Jan, 2024)
women Traveller | 1 Reviews Written
1/5
Worst customer service
Please do not enter this hotel
AS
Akhilesh Shukla (Stayed 27 Jan, 2024)
solo Traveller | 4 Reviews Written
3/5
average standard, nearby station if visitors go directly will get discount tariff as compared to goibbio, overall good to stay...
RA
Rashid Aziz (Stayed 19 Mar, 2023)
solo Traveller | 1 Reviews Written
4/5
DG
dheeraj gupta (Stayed 17 Jan, 2023)
solo Traveller | 9 Reviews Written
1/5
I booked my hotel at this place they did changed at last time room was very poor not cleaning at bed. very Horst experience
AK
ASHUTOSH KUMAR (Stayed 9 Dec, 2022)
solo Traveller | 3 Reviews Written
4/5
The staff is friendly with its coustomer...Room was clean and neat.... bathroom was also in good condition.....i will this hotel again in future....
SP
SHIVANGI PANDEY (Stayed 8 Oct, 2022)
solo Traveller | 3 Reviews Written
1/5
They give me drinking water in a flask that had worms crawling in it. It was a very careless attitude of the staff and management.
The hotel is near to Varanasi junction, looks fine , but I am doubtful for the hygiene of the place.
SK
Sushant kumar (Stayed 24 May, 2022)
solo Traveller | 1 Reviews Written
3/5
It was average experience,the room which I stayed was not cleaned properly before i arrived,there was dirt all around.There was no shower in bathroom.
