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Guest Reviews & Rating for Nila palace

goRating

3.8/5

46 Ratings

10 Reviews
5
14
4
20
3
3
2
6
1
3
AR
(Stayed 28 Apr, 2025)

women Traveller

3/5
The room was good but washrooms require maintenance as there were broken tiles and water seeping from them. The AC temperature control was a bit tricky too. The staff was really cordial and the food was very good.
MM
(Stayed 2 Jan, 2025)

family Traveller

3/5
hotel was good and it's located in main road easy to access.but only thing is swimming pool is closed its not on working if u need swimming pool better u go for other choice. overall experience is good.
SS
(Stayed 10 Sep, 2024)

group Traveller

1/5
it's not worth @the amount 3500-/- as compared to hotels in ernakulam which is lower that 1000-/-
AR
(Stayed 10 Sep, 2024)

family Traveller

4/5
SD
(Stayed 31 Jul, 2024)

group Traveller | 1 Reviews Written

4/5
neat and clean rooms,coffee maker is not provided and service was good
SS
(Stayed 6 Apr, 2024)

solo Traveller

3/5
Rooms are good, their complimentary breakfast not acceptable. Just one dish of their choice is served. Hope they will change Next day for a two hour booking they asked for 90% of the daily room fare.
SS
(Stayed 24 Jun, 2022)

group Traveller

4/5
it's a good experience with Nila palace. rooms and bathrooms are well maintained. highly recommend for all kinds of guests.

Pillai | Rajesh Replied in 5 months

Thank you for the positive feedback, Regards from Rajesh Pillai - General Manager

UN
(Stayed 28 May, 2022)

family Traveller

2/5
very poor room service and breakfast was with no choice. bathrooms were not clean, bath towels stinking

Pillai | Rajesh Replied in 6 months

Thank you for the positive feedback, Regards from Rajesh Pillai - General Manager

RD
(Stayed 14 Oct, 2019)

group Traveller | 1 Reviews Written

4/5
A good place to stay in. Far removed from the crowd. Clean place with a great buffet for lunch. In fact it is one of the best places i have stayed in. The four stars is for the not so good coffee shop and the shift staff that come in at night.

Manager | Nilapalace Replied in 22 days

Thank you so much for your wonderful review, it means a lot to us. We are actually planning to renovate our coffee shop ...more

SS
(Stayed 21 Mar, 2016)

1/5
They took Rs. ****from me... Itz not Rs. *******Itz bad..

Nila Palace Kollam | Neelima Replied in 2 years

Dear guest, We would like to apologize for your recent experience and sorry for the inconvenience caused

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