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Reviews of Noormahal Palace Hotel

Sector 32, KarnalNoormahal Crossing, National Highway 1, Sector 32132001Sector 32KarnalIndia

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2791224.1/5

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Guest Reviews & Rating for Noormahal Palace Hotel

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4.1/5

279 Ratings

122 Reviews

131

What our guests say?

courteous staff (21)
nice place (16)
awesome food (16)
nice experience (12)
noor mahal (12)
spacious room (12)
+ 4 more

Sandeep Rana (Stayed 2 Mar, 2025)

group Traveller

4/5

Welcome was nice, outside area, food and staff very nice. Although the room was just okay, bathroom was not cleaned 100%, shower was not good and tidy. There was an Iron but could not use it because there was not a suitable switch/plug. Also the room was bit noisy with air-conditioning noise and noise coming from outside.

Swapnil Keshari (Stayed 28 Dec, 2024)

group Traveller | 2 Reviews Written

2/5

"An overhyped 5-star luxury hotel. Aside from the external architecture, which resembles a 5-star property, there was nothing special about it. Extra sports activities, like foosball, are placed in a very compact space, making it difficult to play. Other than the swimming pool, there are no activities to pass the time, so you may get bored after a while. The rooms are ordinary. The room service was unsatisfactory; the iron press plug didn’t fit into any socket. The TV had to be recharged after c ...more

Front Office Manager | Arjun Verma Replied in 1 month

Dear Mr. Keshari, Thank you for taking the time to share your feedback. We sincerely regret that your experience did ...more

Ankit Jain (Stayed 18 Oct, 2024)

family Traveller | 2 Reviews Written

5/5

Front Office Manager | Arjun Verma Replied in 3 months

Dear Mr. Jain, Thank you for sparing your valuable time and leaving us with a wonderful rating post your stay at our ...more

Akanksha Bhatnagar (Stayed 29 Aug, 2024)

group Traveller | 1 Reviews Written

5/5

Front Office Manager | Arjun Verma Replied in 14 days

Thank you for sparing your valuable time and leaving us with a wonderful rating post your stay at our hotel. It is our p ...more

Silky Raghavkanwar (Stayed 4 Jan, 2024)

family Traveller | 1 Reviews Written

5/5

it was an amazing and fantastic experience at noor mahal hotel.. Staff is too cooperative and very friendly.. they made us feel like home.. even they provided extra bedding for kids for free.. The play area was very nicely maintained.. and rooms were too spacious.. kids had ample of space in club royal room.. staff was very friendly with kids.. specially kids liked the play area & duck area..

Front Office Manager | Arjun Verma Replied in 1 month

Dear Raghav, Greetings from Noormahal Palace Hotel, Karnal, Delhi-NCR. We would like to take this opportunity to t ...more

charan preet (Stayed 16 Oct, 2023)

group Traveller

5/5

Front Office Manager | Arjun Verma Replied in 4 months

Dear Charan Preet, Greetings from Noormahal Palace Hotel, Karnal, Delhi-NCR. Thank you so much for your feedback ...more

Bhumika Dewani (Stayed 16 Nov, 2022)

women Traveller | 3 Reviews Written

5/5

fabulous place, nice ambience nice food. will give 5 stars to the service n whole of the staff there

Front Office Manager | Arjun Verma Replied in 5 months

Dear Bhumika Dewani, Thank you for the perfect 5 star rating. Your constructive response on this esteemed platform helps ...more

Ajay Malik (Stayed 24 Jul, 2022)

group Traveller | 2 Reviews Written

5/5

Front Office Manager | Arjun Verma Replied in 2 months

Dear Mr. Malik, Thank you for sparing your valuable time to share your feedback on your recent stay at Noormahal Pala ...more

JYOTIPRAKASH MISHRA (Stayed 21 Jul, 2022)

solo Traveller

2/5

Very poor ! Third class customer care. Only house keeping team has been as per the expectations,front office and room service have been much below the expectations and not meeting. Overall hygiene is below average. Overcharging as well for non corporate guests. Insensitive approach towards guests. Must improve!

Front Office Manager | Arjun Verma Replied in 2 months

Dear Mr. Mishra, Thank you for letting us know about this shortcoming am bringing this to the notice of the concerned ...more

ANIL GUPTA (Stayed 29 Jan, 2022)

solo Traveller | 23 Reviews Written

3/5

Food - main course was tasteless Cost of food - very expensive Hotel reception staff - below average Didn't offer discount on food despite clarifying in advance Overall below average , need lot of improvement

Front Office Manager | Arjun Verma Replied in 8 months

Dear Mr. Gupta, Thank you for sparing your valuable time to share your feedback on your recent stay at Noormahal Pala ...more