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Guest Reviews & Rating for Novotel Goa Resort and Spa Candolim

goRating

4.1/5

526 Ratings

174 Reviews
5
289
4
105
3
65
2
31
1
36

What our guests say?

  • polite staff (50)
  • nice stay (38)
  • good property (32)
  • awesome food (23)
  • nice room (19)
  • near candolim beach (17)
  • + 6 more
SC
(Stayed 14 Aug, 2025)

5/5
Stay was very good we always choose Novotel staff are very good kids enjoyed at property rooms are clean front office staff are very good and friendly breakfast was very good welcome drink was also served to us over all very good service and experience. Ecchita Nelly Simran and Avinash were very good at their service Will sure come again to stay
TM
(Stayed 9 Aug, 2025)

1 Reviews Written

1/5
There Were Plenty Of Insects surrounding The Swimming Pool,also then a lizard was found in the room.Never Experienced this kind of Stay From A Five Star Resort.
RB
(Stayed 4 Aug, 2025)

1/5
Most customer-unfriendly hotel I’ve ever stayed at. Had to change 3 rooms during my stay — that says a lot about guest comfort. Yes, the facilities are great and the food is genuinely impressive, but what’s the point if you can’t get a good night’s sleep or feel at ease? If you’re looking to relax, unwind, and find peace, this is absolutely not the place. Loud, chaotic, and poorly managed when it comes to guest experience. A big no from me if you’re coming here to chill.

Nandita Sanghavi Replied in 6 days

Dear Mr. Bangar, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am s ...more

RJ
(Stayed 24 Jul, 2025)

5/5
I had booked for one day and extended for the second day as the service was good and resort is beautiful.

Nandita Sanghavi Replied in 3 days

Dear Rounak Jain, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is al ...more

(Stayed 20 Jul, 2025)

6 Reviews Written

5/5
Stay was very comfortable. Pool side was amazing.. There was some delay during checkin process. Otherwise nice stay.

Nandita Sanghavi Replied in 7 days

Dear Madhusudan Singla, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It i ...more

AK
(Stayed 18 Jul, 2025)

group Traveller

4/5
Nice ambience , good staff , calm & peaceful environment Safe to travel solo . Very helpful staff

Nandita Sanghavi Replied in 9 days

Dear Anushree Kulkarni, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It i ...more

HT
(Stayed 17 Jul, 2025)

family Traveller | 3 Reviews Written

2/5
not worth the 5-star tag — poor hospitality & bad value for moneyreview:stayed for 3 nights in mid-july with a half board package, expecting a relaxing family holiday for my kid’s birthday. this hotel disappointed us in almost every aspect.👍 what was good:valet parking was smooth.restaurant staff were polite and responsive. breakfast spread was decent.a few ground staff were humble and hardworking.👎 what ruined the experience:1. birthday ignored: despite informing the front desk and restauran ...more

Nandita Sanghavi Replied in 10 days

Dear Hrishikesh Tiwary, Thank you for taking the time to share your feedback. While I wish you had a better experience, ...more

HT
(Stayed 16 Jul, 2025)

3 Reviews Written

2/5
Not Worth the 5-Star Tag — Poor Hospitality & Bad Value for Money Review: Stayed for 3 nights in mid-July with a half board package, expecting a relaxing family holiday for my kid’s birthday. This hotel disappointed us in almost every aspect. 👍 What was good: Valet parking was smooth. Restaurant staff were polite and responsive. Indian breakfast spread was decent. A few ground staff were humble and hardworking. 👎 What ruined the experience: 1. Birthday Ignored: Despite informing the front ...more

Nandita Sanghavi Replied in 25 days

Dear Mr. Tiwary, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am s ...more

RC
(Stayed 7 Jul, 2025)

family Traveller

4/5
average hotel rooms are old swiming pool is amazing

Nandita Sanghavi Replied in 20 days

Dear Ronak Chopra, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is ...more

KL
(Stayed 18 Jun, 2025)

family Traveller

1/5
The room allotted was not maintained. The stay was not of Novotel standards. Will not recommend anyone visiting this property.

Nandita Sanghavi Replied in 1 month

Dear Mr. Kamal Lalwani, Thank you for taking the time to share your feedback. While I wish you had a better experience, ...more

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