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Guest Reviews & Rating for Hotel O Hotel City Max

goRating

1.7/5

8 Ratings

4 Reviews
5
1
4
0
3
0
2
0
1
7

What our guests say?

  • nice location (14)
  • tiny rooms (10)
  • poor service (9)
  • worst experience (8)
  • wonderful stay (5)
  • good food (5)
  • + 5 more
(Stayed 2 Jun, 2019)

solo Traveller | 4 Reviews Written

1/5
Worst hotel i ever see, dont want to stay..

Manager | Oyo Replied in 5 days

Hi, Vimal ! We do apologize for the experience you had with us. Your feedback will help us in working towards a better e ...more

(Stayed 17 May, 2019)

group Traveller

1/5
I have been denied to check in. One of the worst hotel of the universe......

Manager | Oyo Replied in 6 days

Hi, Umakanta ! We truly regret the inconvenience caused. Thanks for sharing your valuable feedback. This will surely hel ...more

(Stayed 13 May, 2019)

group Traveller | 4 Reviews Written

1/5
The hotel's name has been changed 2 months ago to MY H ROOM. Searched for the old hotel room for 20 minutes until someone guided me. The hotel manager was another **** guy. Upon arguing he accomodated me. THE HOTEL WAS DIRTY AND ANCIENT, NO RUNNING WATER FOR ENTIRE DAY, NO MATTER WHICH ROOM YOU CHANGED INTO. This is my second hotel booking with you and second terrible experience. I shall make sure not to book hotels from **** again.

Manager | Oyo Replied in 14 days

Hi, Rahul! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant tea ...more

(Stayed 26 Apr, 2019)

group Traveller

1/5
The room was not properly cleaned, when I got it cleaned found cigarette butts and a ton of dust. The bedsheet was not washed and dirty (image attached), needed to be changed(got an ok sheet at third attempt, that too not totally clean). The toilet was dirty and no water available. If one needs to use the toilet first call reception and inform you need water. Had the same problem during checkout time, the management asked me to freshen up in another room as no water was available in ours. One star only because the staff was quick to respond. Bad management by oyo.

Manager | Oyo Replied in 4 days

Hi, Ajit! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances ...more

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