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Guest Reviews & Rating for Hotel O Galaxy

goRating

1.6/5

7 Ratings

5 Reviews
5
0
4
0
3
1
2
1
1
5
KS
(Stayed 3 Sep, 2022)

group Traveller

1/5
management, they asked for extra money over and above the booking amount paid through app

Manager | Oyo Replied in 2 months

We are sorry for the inconvenience caused to you, Karan! We will surely look into this issue and will put our best effor ...more

SK
(Stayed 28 Nov, 2020)

group Traveller

1/5
worst experience..the receptionist has charged extra money for the time of cheak in time..

Manager | Oyo Replied in 6 days

Hi, Soumik! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we sh ...more

(Stayed 13 Oct, 2020)

group Traveller | 2 Reviews Written

1/5
WAS DENIED CHECK-IN AND TOLD TO PAY RS. 400 OVER AND ABOVE THE FULL PRE-PAID AMOUNT FOR WHICH I HAD MADE PAYMENT.EXTREMELY TROUBLESOME AND POOR STAY WITH EQUALLY PARASITIC AND SCAMMER STAFF WHO REFUSED TO EVEN PROVIDE A WRITTEN RECEIPT FOR THE Rs 400 scam which he pulled on us.

Manager | Oyo Replied in 8 days

Hi, Upayan! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstanc ...more

SC
(Stayed 12 Oct, 2020)

group Traveller

1/5
very bad experience, when we reached the hotel ,they said no room is available and they charged extra 500 rupees.

Manager | Oyo Replied in 9 days

Hi, Sumit! We’re disappointed to hear such kind of experience you had with us. Rest assured, we’ve highlighted the same ...more

AK
(Stayed 11 Oct, 2020)

group Traveller | 1 Reviews Written

1/5
I have been refused to check in at Galaxy hotel for today's booking. I have made the payment and the hotelier has showed that confirmation of the payment received at their ID in the hotel, inspire of that they did not allowed me to check in. They kept me waiting for more than hour saying that I will have to pay extra RS 545 to be allowed to check in aside the previous payment or else they will not allow to get in. They informed that OYO is not their owner not a decision maker and even if they sa ...more

Manager | Oyo Replied in 9 days

Hi, Arshad! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstanc ...more

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