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Guest Reviews & Rating for Hotel O Imperial Guest House

goRating

4.2/5

55 Ratings

20 Reviews
5
30
4
11
3
6
2
3
1
5

What our guests say?

  • decent staff (7)
  • extra money (2)
  • nice experience (2)
(Stayed 14 Jan, 2020)

solo Traveller | 21 Reviews Written

3/5
nice people but there is conflict between hotel and ****. contact them before arriving for check in.

Manager | Oyo Replied in 18 hours

Thank you for your valuable feedback, Rajnish. We’ll look forward to hosting you soon.Have a great day! Regards, Pallavi ...more

OO
(Stayed 1 Dec, 2019)

group Traveller

3/5
As i feel this hotel is outer side,where ola and uber service as outstation charges,main things is that after booking confirmation,hotel manager charged extra money but thanks to goibibo they reimbursed extra money, Service is also not up to the mark,you will go down at kitchen then u can get benefited half from hotel as they also provide service from there but charged double... Overall room is good but fooding rate is double as quality and quantity not match with rate...

Manager | Oyo Replied in 1 day

Hey Omprakash, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in ...more

SA
(Stayed 1 Dec, 2019)

group Traveller | 2 Reviews Written

1/5
Service is good but.. Behavior is poor. Taking extra money on chekin time.. Go ibibo refunded the money.. Thanks go ibibo.. Long distance from kolkata

Manager | Oyo Replied in 1 day

Hi Subhankar! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, o ...more

MD
(Stayed 30 Nov, 2019)

solo Traveller | 1 Reviews Written

4/5
Room is ok. Location is very far. Remote locality.

Manager | Oyo Replied in 1 day

Hi, Milan! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, w ...more

PR
(Stayed 23 Nov, 2019)

group Traveller | 1 Reviews Written

5/5
very good servic

Manager | Oyo Replied in 18 hours

Glad to see that you have rated us positively, Pankaj Roy! Do give us more chances to delight you in the future as well. ...more

(Stayed 2 Oct, 2019)

group Traveller

5/5
very good service

Manager | Oyo Replied in 2 days

Heartfelt gratitude for sharing this, Dipak Byapari! This brings more responsibilities on our shoulder to ensure your fu ...more

CE
(Stayed 1 Oct, 2019)

group Traveller

1/5
Do not stay here. The beds had not been changed. They were filthy with hairs. No toilet paper in the bathrooms. The food took two hours to arrive. The building literally shakes when trucks go by, which is all night. There is no soundproofing so I barely slept. The staff would not help to arrange a taxi in the morning, lying that Uber would cost 500 for our local journey so we should use their personal driver instead. We found and booked an Uber for Rs378.

Manager | Oyo Replied in 3 days

Hey Chris, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our ...more

(Stayed 6 Sep, 2019)

group Traveller

3/5
average average.

Manager | Oyo Replied in 2 days

Sorry for the hassle you faced, Chankya! We've marked a note for the experience you had this time. Rest be assured, we'l ...more

PS
(Stayed 31 Jul, 2019)

solo Traveller

3/5
dish TV not recharged TV not working

Manager | Oyo Replied in 5 days

Apologies for the inconvenience caused, Piyush! We've marked a note for the experience you had with us and we’ll put in ...more

AS
(Stayed 18 Jun, 2019)

solo Traveller

5/5
mind blowing fabulous enjoy this stay

Manager | Oyo Replied in 7 days

Thank you for your positive comments, Anam Sk! Glad to hear that you enjoyed your stay with us! Looking forward to makin ...more

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