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Reviews of Hotel O Surya Palace

Palam, DelhiPlot No.d1/32, Behind Goyal Sons, Sector 7, Ramphal Chowk, Delhi110075PalamDelhiIndia

8.2 km drive to T1 - Delhi Airport (IGI Airport)

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2141172.6/5

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Guest Reviews & Rating for Hotel O Surya Palace

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2.6/5

214 Ratings

117 Reviews

What our guests say?

friendly staff (24)
nice location (19)
clean room (12)
metro station (9)
cooperative stay (5)
poor service (5)
+ 4 more

Prabhakar Mani (Stayed 20 Apr, 2023)

group Traveller | 3 Reviews Written

1/5

Pathetic , bed sheets has stains all over. Not recommended.rooms are small. It's basically a multi storey residential building converted into hotel

Prakhar Tiwari (Stayed 17 Apr, 2023)

group Traveller | 2 Reviews Written

5/5

Amazing stay, rooms are neat and clean. staff is good.

Manager | Oyo Replied in 20 hours

Glad to hear this, Prakhar Tiwari! We truly believe that you deserve the best of the services as our valued customers. K ...more

Chiranjivi Arjun (Stayed 13 Mar, 2023)

solo Traveller | 2 Reviews Written

4/5

The address is not clearly mentioned. Location of the hotel is nice, close to market. Service quality is appreciable, they are polite and will help you in whatever way they can, though the wait time is little long but that could be due to shortage of workers (not an issue). I found food and drinks little over priced. All the Amenities mentioned will be provided. You might be asked to pay extra if you want to check in before the mentioned time. Overall it was a nice experience, their customer service is what stands out.

Dev dutt (Stayed 10 Mar, 2023)

group Traveller

2/5

Firstly, the hotel asked me for extra money as soon as I reached and told me to contact the booking. After a lot of argument they decided to give me a room .Coming to the room. It was filthy, unclean, smelly and outright bad. Service was not good and neither was the behaviour of the staff. Would not recommend it at all.

sanjay bisht (Stayed 14 Feb, 2023)

group Traveller

1/5

Breakfast not provided by hotel. though it was booked. Hotel manager refused to provide breakfast in morning.

Md Shabid Hussain (Stayed 2 Oct, 2022)

solo Traveller | 5 Reviews Written

1/5

no room service or cleaning done in period of my stay no drinking water in two days

Manager | Oyo Replied in 1 month

We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle fac ...more

Vijay Sinha (Stayed 17 Sep, 2022)

solo Traveller | 2 Reviews Written

5/5

best hotel in economy segment. Kudos Oyo group ! Keep this hotel in your partner at the rate I booked the hotel. Near to Airport and all cheap quality market and economic food joints nearby. Hotel staff very good. I always find people unable to get a room and return with the sense of disappointment.

Manager | Oyo Replied in 1 day

Thank you for the appreciation, Vijay Sinha! Hoping to enhance your experience whenever you revisit us. Have a fanatasti ...more

Atul Sandilya (Stayed 5 Jul, 2022)

solo Traveller | 1 Reviews Written

1/5

The room service is horrible, no cleanliness and the hotel did not allowed my guest to enter my room. I don’t know which hotel does this.

Inder Kala (Stayed 19 Jun, 2022)

group Traveller

1/5

Fraud, fake money taken but didnt alloted room . Highly recommend never ever visit such fake place

Shashank Shekhar (Stayed 13 Jun, 2022)

group Traveller

2/5

The staff Dilip at the hotel counter is unbearable. Rooms are good but then the manager is very rude and confused.

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