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Guest Reviews & Rating for Palette - JPS Residency

goRating

3/5

199 Ratings

91 Reviews
5
54
4
57
3
37
2
18
1
33

What our guests say?

  • cooperative staff (12)
  • good place (8)
  • poor service (7)
  • perfect stay (4)
  • proper room (3)
  • near manesar (2)
VY
(Stayed 19 Aug, 2024)

group Traveller | 6 Reviews Written

4/5
it's a nice resort everything is here like play ground swimming pool and jhulae for children . nice neat n clean
PM
(Stayed 30 Sep, 2023)

group Traveller | 9 Reviews Written

1/5
No star for the hospitality. manager himself has no idea how to behave in the hospitality business. he will start calling you from 11 am to check out.The swimming pool is small and not clean .u need to call them multiple time to clean the pool. u have to call multiple time to order food. you need to call them multiple time to take out the used utensils.they don't bother and keep the used utensil outside the room .why to stay at such a pathetic place where staff do not trained well.
SG
(Stayed 19 Jun, 2022)

group Traveller | 1 Reviews Written

2/5
they don't have any proper system of booking. i have booked 3 rooms but they denied check-in citing unavailability of rooms. after so much requests they gave us just one room instead of 3.
(Stayed 20 May, 2022)

group Traveller

1/5
very bad service and hotel room no TV on no working intercoms and no water ๐Ÿ˜‘ very bed room service and again complaining, hotel staff and manager.no water and ac working very bed hotel waste Of money and poor staff service and no change room again and again told manger very very poor hotel very bad
(Stayed 10 Jul, 2021)

group Traveller

1/5

Manager | Chanchal Pandey Replied in 8 months

Dear guest, greetings from Jps resort, Manesar Gurugram! Thank you so much for sharing your feedback on your recent stay ...more

VC
(Stayed 17 Feb, 2020)

group Traveller | 1 Reviews Written

1/5
Very poor services. We stayed here on dated 13.02.2020. We request for lunch, lunch was on time but we request for water, they dont serve water for one hour. We finished our food without water. Swiming pool was dirty. Poor location. Nothing is around this hotel.

Manager | Alena Replied in 14 days

Dear Sir, Thanks for your valuable feedback .Your positive feedback encourages us to serve you in more better ways. We w ...more

KD
(Stayed 15 Feb, 2020)

group Traveller | 1 Reviews Written

1/5
service quality is not good, no facilities available, located in very remote area

Manager | Alena Replied in 16 days

Dear Sir, Thanks for your valubale feedback .Your positive feedback encourages us to serve you in more better ways. We w ...more

SP
(Stayed 14 Feb, 2020)

group Traveller

1/5
Poor service. Hot water is coming very slow. Room boy is coming very late after our to much reminders. Very slow services. Room intercom also not working.

Manager | Alena Replied in 17 days

Dear Sir, Thanks for your valuable feedback .Your positive feedback encourages us to serve you in more better ways. We w ...more

SS
(Stayed 3 Feb, 2020)

group Traveller | 6 Reviews Written

5/5
It was good only. Staff are like not so much supportive

Manager | Alena Replied in 2 days

Thanks for your valuable comment sir .

SS
(Stayed 2 Jan, 2020)

solo Traveller

1/5
Hotel is very dirty and staff is also not cooperative. totally time and money both wasted.... Worst hotel in NCR and also in my life. Not Safe for family.

Manager | Alena Replied in 27 days

Dear Sir,We would like to inform you that you first checked the super deluxe category and you booked deluxe category ro ...more

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