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HOTEL PLATINUM PALACE NEAR MEDANTA HOSPITAL SECTOR 38
Review of HOTEL PLATINUM PALACE NEAR MEDANTA HOSPITAL SECTOR 38

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Reviews of HOTEL PLATINUM PALACE NEAR MEDANTA HOSPITAL SECTOR 38

Sector 38, GurgaonHouse No.13, Sector 38, Gurugram, 122001, House No.13, Sector 38, Gurugram, 122001122001Sector 38GurgaonIndia

7 minutes walk to SAS Tower , sector 38

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24163.8/5

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Guest Reviews & Rating for HOTEL PLATINUM PALACE NEAR MEDANTA HOSPITAL SECTOR 38

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3.8/5

24 Ratings

16 Reviews

What our guests say?

great staff (7)
near medanta hospital (4)
nice room (3)
water bottles (2)
best location (2)
nice stay (2)
+ 1 more

sanjay kumar (Stayed 25 Jul, 2021)

family Traveller

5/5

Stated for two nights. Hotel is great value for money. Anenities are great and hotel staff are outstanding.

Undefined | Team Platinum Replied in 22 days

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!!! We hope your next st ...more

Maurvi Baxi (Stayed 10 May, 2021)

solo Traveller

5/5

Very nice stay and services. Best hotel near medanta hospital

Undefined | Team Platinum Replied in 3 months

Hi Maurvi We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the b ...more

Ritesh Singh (Stayed 4 Apr, 2021)

group Traveller | 2 Reviews Written

4/5

overall experience is good staff is very helpfulwalking distance from Medantafood is nice and freshly cooked.

Gm Marketing | Anupam Jena Replied in 6 days

Hi Sir, Thank you for your valuable feedback. We would love to host you again. If you felt anything to be improved more ...more

Poonam Mishra (Stayed 13 Sep, 2019)

1 Reviews Written

1/5

worst experience in this hotel. My booking was for 4 days they provide me basement Room where the main issue was network. I have request every morning but they didn't provide any other room. and during checkout their timing was 11:30 but that time I was in medanta hospital with my mother I have already inform then that I will checkout near 12:30 then also collected my bag and put all bag and my important document in their hall without my permission. and one thing I was there for treatment of my ...more

Head Digital Marketing | Anupam Jena Replied in 1 year

Hi Poonam,We regret that you faced such issues. We will surely take strict actions against this. Our entre team has chan ...more

Devesh Nair (Stayed 5 Sep, 2019)

women Traveller | 6 Reviews Written

3/5

walking distance from medanta gurgaon.clostely food and overcharge on water bottles etc

Head Digital Marketing | Anupam Jena Replied in 1 year

Hi Devesh, Thank you posting a review. We always aim to provide the best services. Please allow us another chance, we wi ...more

Baljindersingh khanna (Stayed 13 Jul, 2018)

1/5

Very dirty bathrooms. Not even cleaned properly. Dust all where in rooms. Horrible place. Booked for 3 nights but left next day Morning n shifted to other hotel.

Head Digital Marketing | Anupam Jena Replied in 2 years

Hi there, Thank you for your feedback. We want to host you again at our property and want to change your experience. Reg ...more

Gopi Gupta (Stayed 27 Apr, 2018)

1 Reviews Written

1/5

This Hotel is a big cheat as they charge for full day when requested for early check in. The hotel is just taking undue advantage of being near to Medanta ...

Head Digital Marketing | Anupam Jena Replied in 3 years

Hi there,Thank you for your feedback. We will surely look into this and will take actions against this.Regards,Team Pla ...more

Shubhankar Chakraborthy (Stayed 11 Apr, 2018)

24 Reviews Written

1/5

Waiter enters the room at 3:45 in the night with duplicate keys in the middle of the night. He enters annanounced to collect one extra towel which was lying in the bathroom. The water bottle that is given for drinking is not cleaned in extremely dirty condition. You cannot drink water in it. The hotel management was trying to hush the issue down. Definitely not recommended for stay here.

Manager | Platinum Replied in 1 day

Dear Guest, We are extremely sorry for the inconvenience caused, still we had a telephonic conversation with you and at ...more

Ishwar Rijhwani (Stayed 29 Jan, 2018)

5/5

Excellent hotel and nice staff

Manager | Platinum Replied in 1 month

Dear Guest, Thank you for staying with us and reviewing us positively.we are glad to hear that your stay was a comforta ...more

Prem Gupta (Stayed 24 Jan, 2018)

3/5

The Manager of the Hotel was asking for more money though it was booked ** and payment was also made through bank transfer. His behavior was highly irritating to us.

Manager | Platinum Replied in 3 days

Dear Guest, Thank you for staying with us and sharing your reviews. We apologize for the inconvenience caused to you. Th ...more