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Guest Reviews & Rating for Hotel Rockland Residency

goRating

3.6/5

32 Ratings

9 Reviews
5
11
4
10
3
2
2
4
1
5
PS
(Stayed 31 Oct, 2024)

women Traveller

1/5
Horrible ambience and hotel is infected with mouse. Mouse has eaten sugar spread all over the table. Cats are roaming in the lobby and room.Cupboards are smelly, washroom are stinky and beds are dirty and infected with cockroaches and lice.Walls are broken and No air ventilation in washroom and room. No hospitality and Manager & Staff are irresponsible and arrogant.Food is tasteless and service is worst. DO NOT Book this Hotel.. Please refer the Images above for your reference

Manager | Hotel Rockland Residency Replied in 1 month

Dear Puja, Thank you for sharing your feedback. I'm truly sorry to hear about the issues you encountered during your sta ...more

SK
(Stayed 13 Oct, 2024)

group Traveller

5/5
Stay recommended. Rooms are good with valley view. Food and service is amazing.. worth the money.

Manager | Hotel Rockland Residency Replied in 1 month

Dear Sidra, Thank you for your wonderful feedback! It's great to hear that you enjoyed the rooms with a lovely valley vi ...more

MM
(Stayed 10 Oct, 2024)

group Traveller | 1 Reviews Written

5/5
it was a nice stay over there, near the multi parking building. The staff was good and the service was ok.

Manager | Hotel Rockland Residency Replied in 1 month

Dear Manoj, Thank you for sharing your experience! We're glad to hear you enjoyed your stay and found the location conve ...more

PS
(Stayed 5 Oct, 2024)

group Traveller

4/5
The location is good and the staff is good The food is good but the room size is small

Manager | Hotel Rockland Residency Replied in 2 months

Dear Pawan, Thank you for your feedback! We're glad to hear you enjoyed the location, staff, and food. We appreciate you ...more

RR
(Stayed 21 Sep, 2024)

women Traveller

4/5
SS
(Stayed 7 Jul, 2024)

group Traveller | 3 Reviews Written

5/5
It is a very nice property, though its harder to walk uphill for going yo the mall road, but still its very nice. On just opposite side of the road is a multilevel car parking which will provide you cabs for going to mall road. It is very hard to find good hotels in mussoorie, and also the staff is very nice, we requested for our room to get changed, and they did it without a doubt. Must stay here for good times and good views.

G M | Fahim Shamsi Replied in 7 days

THANK YOU SIR FOR 5 STAR RATING HOPE TO SEE YOU SOON

SJ
(Stayed 8 Jun, 2024)

group Traveller | 2 Reviews Written

5/5
Good stay!! Good location!!Good hospitalityGood staff Good foodGood services
NR
(Stayed 15 Feb, 2024)

group Traveller | 3 Reviews Written

4/5
It is away 2 km from Mall Road . Room heater not there in room .They provide that only when asked for and that too chargeable . Staffs are good .
PG
(Stayed 28 Jan, 2024)

group Traveller | 1 Reviews Written

1/5
The Rates charged were too high for a small room which is mentioned as presidential suite with valley view. The view of room with the valley view was not clear at all, partially covered with tree and road. The distance of mall road mentioned is 40 mtrs in the description, however the mall road is way too far from the hotel. This is misleading to the customers while booking. Also the room Served included breakfast had no taste. Our Stay overall was very disappointing.

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