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Reviews of Roland Hotel

Ballygunge, Kolkata28A Rowland Road, near Landsdown Crossing, Kolkata700020BallygungeKolkataIndia

10 minutes walk to Netaji Subhas Open University, Kolkata

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4301793.6/5

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Guest Reviews & Rating for Roland Hotel

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3.6/5

430 Ratings

179 Reviews

137

116

What our guests say?

good staff (52)
good room (40)
comfortable stay (38)
excellent location (25)
good place (18)
delicious food (14)
+ 6 more

Sumit Jaiswal (Stayed 26 Jun, 2025)

1 Reviews Written

4/5

very nice hotel in this location in affordable price , Hotel is hygienic , Neat & Clean and staff behaviour is also good and cooperative.

richa singh (Stayed 2 May, 2025)

4/5

It was a nice stay. All our concerns were quickly assisted by hotel staff.

Roland Hotel Replied in 13 days

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you aga ...more

Benedict Joseph (Stayed 9 Apr, 2025)

group Traveller

1/5

Unfortunately not good. excellent photos but reached hotel facilities very poor 🙏No space in relaxing. Hidden small room. No walking areas

Abhijith Christopher (Stayed 23 Dec, 2024)

solo Traveller

2/5

Employees were unprofessional; they were having loud conversations and making noise in the corridors in the middle of the night, due to which I was unable to sleep properly. The room was not sound proof at all, and noise from the adjacent rooms was clearly audible. The food was not up to mark, and even basic amenities such as water were chargeable. The basic requirement of a comfortable stay experience was missing.

Manager | Vicky Replied in 23 days

Dear Guest, Thank you for providing your feedback. Please accept our sincerest apologies for the inconveniences you f ...more

Sasanka Das (Stayed 7 Aug, 2024)

group Traveller | 25 Reviews Written

5/5

One of the best comfy hotel in Kolkata. The owner Meghna di is so so soo sweet and very well spoken, smart and very welcoming. She was so sweet and provided help for any service we wanted. Thank you ma'am. When we visit Kolkata again, we will definitely stay here. Rooms were very clean, services were proper and breakfast was just amazing. loved it!!!! the owner and caretaker are very heartwarming, and welcoming.

Manager | Vicky Replied in 2 months

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you ...more

shiv kumar (Stayed 16 Jul, 2024)

group Traveller | 4 Reviews Written

3/5

Room size was small. Bathroom not up to mark . Cleaning is ok

Manager | Vicky Replied in 3 months

Dear Guest, Your feedback has been noted. Best regards, Management & Staff Roland Hotel

J M Vanlalhriata (Stayed 24 Apr, 2024)

group Traveller | 1 Reviews Written

2/5

First night was terrible, very old and noisy a/c, small toilet hardly one need to squeeze in between washbasin and a commode . Very Small room !!

Manager | Vicky Replied in 1 month

Dear Guest, Thank you for providing your feedback. Please accept our sincerest apologies for the inconveniences you f ...more

Ajay Chokhani (Stayed 1 Feb, 2024)

group Traveller

4/5

Please get all the room locks often experienced difficulty in opening room locks, but overall excellent responsive guest service.Thanks

Manager | Vicky Replied in 10 days

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you ...more

PRIYA DAS (Stayed 28 Jan, 2024)

group Traveller

3/5

okay okay

Manager | Vicky Replied in 14 days

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you ...more

Vinay Jagiri (Stayed 15 Dec, 2023)

solo Traveller | 1 Reviews Written

5/5

It was wonderful stay at Hotel Roland and staff is so supportive

Manager | Vicky Replied in 5 days

Dear Guest, Thank you so much for the feedback on your recent stay. We always love hearing that you enjoyed your stay ...more

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