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Guest Reviews & Rating for Royal Residency

goRating

4/5

253 Ratings

157 Reviews
5
104
4
86
3
36
2
14
1
13

What our guests say?

  • helpful staff (40)
  • awesome food (40)
  • nice location (37)
  • nice room (30)
  • awesome experience (19)
  • nice place (17)
  • + 5 more
PP
(Stayed 27 Jun, 2024)

group Traveller

4/5
Nice hotel, great view, amazing food and great staff. The only issue was the stinking washroom which they couldn’t do much about. If it gets fixed, it’s an amazing place to stay near khajiar.
RL
(Stayed 8 Jun, 2024)

women Traveller

4/5
Enjoyed the stay. Mr narula the owner is very friendly guy. The tea would become cold by the time it reached the room so i went down to restaurant for my cup of tea. Why not use thermous flask in stead of tea pot.

Undefined | Vikram Replied in 13 days

It was nice meeting you sir !!! Thank you !!!! Means a lot !!! Looking into your suggetions as well !!!

RJ
(Stayed 3 Jun, 2024)

group Traveller

4/5
Room and bathroom were not in proper condition, they were dirty n spotted everywhere. Bed mattress was worst ,the cushions were dirty . They were charging extra for complimentary mineral water bottle ,in place of bottle a dirty jug filled with water was kept in the room, but the food was OK .Totally disappointed
PC
(Stayed 28 May, 2023)

family Traveller

3/5
the property is old and needs renovation . I have booked suite for stay but it's not worth giving 8k. food is good.staff is also good. suite was not properly cleaned and well maintained. it was dusty all around. the couches are dirty and old asking for a thorough repairs. would not recommend to book suite with such high price for dusty and sluggish room. overall the property is good and in non chaotic place. classic rooms are there newly constructed rooms. one should go for these rather than any ...more

Manager | Vikram Narula Replied in 15 hours

Greetings !!!! Sir sorry to know that you did not have nice experience with us but a word at the reception would have he ...more

MN
(Stayed 27 Jan, 2023)

group Traveller

5/5
Perfect resort, if you want to enjoy Khajjiar. Loved it!! from service to room, everything.

Manager | Vikram Narula Replied in 3 days

Thank you !!!! Your review is like a reward for our hard work !!!! Love to see u enjoyed your stay with us !!!!

MS
(Stayed 14 Jun, 2022)

group Traveller | 2 Reviews Written

5/5
it was great..experience.. staff is very impressive..rooms were great. we love to be here again.

Manager | Vikram Narula Replied in 4 days

Thank you so much means a lot …. All the efforts which we put in is just to see you all happy and enjoying . Thank you f ...more

(Stayed 22 Apr, 2022)

family Traveller | 1 Reviews Written

5/5
Food was nice , service is also good n most important amazing view

Manager | Royal Replied in 5 hours

thank you !!!!! means a lot !!!!!

(Stayed 21 Apr, 2022)

group Traveller | 2 Reviews Written

4/5
Great place to stay with family, On the second day of stay they upgraded my room to suite, which was amazing. Food was good.

Manager | Royal Replied in 1 day

thank you sir thank you for enjoying your stay with us !!!!!!!

GS
(Stayed 25 Mar, 2022)

group Traveller

5/5
very good service like it very much best view & best service thanks .easy to approach.food is higgenic .intieror is fantastic.

Manager | Royal Replied in 1 day

THANK YOU SIR !!!!!! AFTER THE PANDEMIC WHAT WE SERIOUSLY NEED IS A MORAL BOOSTER AND YOUR REVIEW WILL HELP TO GO ON AND ...more

AS
(Stayed 7 Jan, 2022)

family Traveller | 4 Reviews Written

1/5
The location was good. But it was like a haunted palace. Not maintained at all. Not a pleasant experience.Thanks

Manager | Royal Replied in 2 months

SIR , HAUNTED THE OWNER OF THE HOTEL STAY WITH HIS FAMILY AND 12 MEMBERS OF THE HOTEL STAFF HOW DO YOU FEEL ITS HAUNTED ...more

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