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Guest Reviews & Rating for ROYAL SERENA
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
65 Ratings
12 Reviews
5
21
4
22
3
10
2
1
1
11
MK
mithlesh Kumar (Stayed 5 Nov, 2024)
group Traveller
4/5
JS
JENIK SONI (Stayed 7 Oct, 2024)
solo Traveller
5/5
good neat n clean hotel, very nice hospitalization
HOTEL ROYAL SERENA Replied in 10 months
Dear Guest, Greetings from Royal serena Ambala city ! Thank you for taking time to leave us such a wonderful review! ...more
MS
Mohit Sachdeva (Stayed 3 Sep, 2024)
solo Traveller
1/5
Poor service. Timing of Breakfast too late. I have missed Breakfast due to not serving on time.
PD
Pankaj D (Stayed 27 Aug, 2024)
group Traveller
1/5
One water bottle worth Rs. 20 is provided during check in. During stay water is provided @ ₹60/Ltr. Free of cost RO water is not provided in this hotel. Hotel manager clearly denied to provide any type of free drinking water.
PG
Priyanka Goswami (Stayed 10 Aug, 2024)
solo Traveller
4/5
room is good. neat and clean. staff is very friendly. good experience
HOTEL ROYAL SERENA Replied in 1 year
Dear Guest, Greetings from Royal serena Ambala city! Thank you for taking time to leave us such a wonderful review! W ...more
Mohit Arun (Stayed 8 Aug, 2024)
group Traveller | 57 Reviews Written
5/5
JS
Jasneet Singh (Stayed 19 Jul, 2024)
group Traveller
5/5
Staff needs to work on room cleanliness and showers in washroom. Also quilt and bedsheet were not cleaned.
SS
Shalini Singh (Stayed 19 May, 2024)
family Traveller | 5 Reviews Written
3/5
Check in was smooth, welcome drink was good and so was the food , nothing extraordinary. Veg bruschetta was really good though. You can skip the garlic bread . The best part was the manager, who recharged the tv for my kid with kid channels. Fyi it's a normal flat screen tv not a smart TV as mentioned. Location is good n so is the staffLocation is great, they have a big sweet shop Gopal for snacks and sweets nd a film theatre next to it . A huge basement parking too
CK
chetan Kukreja (Stayed 26 Mar, 2024)
group Traveller
4/5
Saurav Malhotra (Stayed 20 Mar, 2024)
group Traveller | 11 Reviews Written
1/5
this time not good experience no hot water available no water bottle cattle is very daugty
