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Guest Reviews & Rating for Hotel Samrat

goRating

3.9/5

33 Ratings

18 Reviews
5
13
4
10
3
4
2
1
1
5

What our guests say?

  • great service (5)
  • satisfactory stay (4)
  • amazing food (4)
  • nice location (4)
  • staff behavior (3)
  • dining facility (3)
  • + 2 more
(Stayed 6 Nov, 2020)

group Traveller

5/5
Nice location, rooms were neat and clean. service was very good and staff was supportive. Food was tasty.

Manager | Hotel Replied in 2 months

We thank you for your kind review. Regards

UH
(Stayed 7 Mar, 2020)

group Traveller | 2 Reviews Written

5/5
Staff behavior, amenities and services were excellent. Location was nice. There was dining facility and it was great. There was complimentary breakfast.

Manager | Hotel Replied in 5 months

Sir, We thank you for your kind observation and look forward to your next visit.

(Stayed 14 Jan, 2020)

group Traveller | 3 Reviews Written

3/5
The stay of ours was just decent. The services & facilities provided was good and the rooms & amenities we got were nice too. Overall we had a satisfactory stay.
MK
(Stayed 14 Jan, 2020)

group Traveller

4/5
Staff behavior, amenities and services were great. Location was nice. There was dining facility. Free breakfast was given as complimentary services.

Manager | Hotel Replied in 7 months

Sir, We thank you for your kind remarks and look forward to serve you better.

JS
(Stayed 13 Jan, 2020)

8 Reviews Written

2/5
Staff behavior, amenities and services were poor. Location was good, it was on main road. There was no dining facility. There was no complimentary services. The rooms and washroom were dirty . The bed was dirty. The hotel was old.
UH
(Stayed 13 Jan, 2020)

group Traveller | 2 Reviews Written

5/5
Stay was fabulous.Room & the washroom was neat & clean staffs were very good. Complimentary breakfast was provided also there was restaurant available in the property. Parking space was also there. Only issue with its location slightly located in the outskirt.
(Stayed 12 Jan, 2020)

solo Traveller | 6 Reviews Written

1/5
The services were very poor. The food quality was not good at all. The room and the washroom was not clean and the staff do not have good behavior.

Manager | Hotel Replied in 1 day

The issues were addressed with the Guest and they were found to be trivial and sorted out. The lost baggage of the Guest ...more

AS
(Stayed 28 Dec, 2019)

solo Traveller | 1 Reviews Written

5/5
very gud hotel, stay is very gud, overall very good facilities, food is yummy,all basic facilities they provide the customer.👌🤗
(Stayed 26 Dec, 2019)

group Traveller | 4 Reviews Written

4/5
the rooms and food are fine but the carpet in the room produce a stale and unpleasant smell as you enter the room for the 1st time.

Manager | Hotel Replied in 15 days

Sir, We will make changes to the interior. We look forward to your next visit.

MA
(Stayed 25 Dec, 2019)

solo Traveller

4/5
good, service was good staff were also very nice

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