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HotelReviews of Hotel Samrat | On Mall Road with Complimentary Parking
Guest Reviews & Rating for Hotel Samrat | On Mall Road with Complimentary Parking
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
133 Ratings
67 Reviews
5
45
4
38
3
26
2
10
1
14
What our guests say?
- near the mall road (19)
- excellent location (15)
- nice experience (14)
- amazing view (13)
- helpful staff (13)
- awesome room (9)
- + 4 more
AU
Aniket Utreja (Stayed 23 Apr, 2025)
group Traveller | 2 Reviews Written
5/5
it was great, hotel is on mall road, clean and supportive staff
SA
Shahroj Alam (Stayed 21 Feb, 2024)
group Traveller
5/5
It was good stay at hotel samrat ,staff were so welcoming and humble and they helped alot to explore mussoorie
Manager | Upendra Singh Replied in 18 days
Thanks for choosing our hotel
VS
Vikrant Sharma (Stayed 5 Jan, 2024)
family Traveller
5/5
Awesome experience, very helpful staff, beautiful view, cozy rooms, perfect location as it is near to picture palace and also ropeway for gun hill.
Owner | Sanjay Panwar Replied in 4 months
Thank you for choosing to stay with us at hotel samrat mussoorie and for leaving us a great rating. We look forward to w ...more
RD
RINKI DWIVEDI (Stayed 5 Jan, 2023)
group Traveller
2/5
Everything was good in this hotel including room service,food service cleanliness but you have to pay extra if you want to extra amenities but there I had only one bad experience that was owner's behaviour so whenever you're going to book this hotel first of all talk once from their owner and one more thing they will ask extra money
SK
Shraddha Kumar (Stayed 18 Dec, 2022)
group Traveller | 3 Reviews Written
1/5
one doesnt require photos everytime. the staff was rude and the room they provided was small . There was late services moreover staff doesnt know how to behave. one of the horrible stays ever
BS
Bhupender Singh (Stayed 17 Nov, 2022)
group Traveller | 8 Reviews Written
3/5
Excellent Location in the middle of mall road. Worst compliment breakfast; there are so many options to eat outside so dont book breakfast and other food options along with hotel room.
Excellent view from the windows.
No electric kettle in the rooms, which is highly required due to cold weather.
Bedsheet and quilt not clean and hygienic, which is the worst part of this hotel.
SP
Shafquat Perwez (Stayed 2 Jun, 2022)
group Traveller | 19 Reviews Written
5/5
Good location, Clean and Spacious Room, Food is also good
SC
Soumya ChatterjeeHt (Stayed 16 May, 2022)
family Traveller
5/5
Excellent stay. The hotel staff is extremely friendly and will attend you within few seconds of calling. The hotel location is really good, located on Mall road. The food is excellent.
Owner | Sanjay Panwar Replied in 6 hours
Thank you so much for taking the time to leave us a 5 star rating, your opinion is valued greatly and it helps us mainta ...more
BM
Bindu Monga (Stayed 2 May, 2022)
women Traveller | 4 Reviews Written
3/5
Only thing good about the hotel is its easy accessibility to the mall road. Service was poor and food quality was worse. Basic stuff like iron was not available, not only in the room but in the hotel as well. Washroom was thankfully well maintained. There were many insects in the room. Overall it is average and one may take the deal without breakfast.
HA
Himanshu ahuja (Stayed 19 Apr, 2022)
family Traveller
4/5
Good budget hotel at a perfect location.. just a few steps away from the mall road.. room was small with a lil balcony.. view was good if u choose to ignore the wires.. no kettle provided.. towels and glasses looked a bit unclean.. in all a pleasant stay!!
