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Guest Reviews & Rating for Hotel Samrat | On Mall Road with Complimentary Parking

goRating

3.7/5

133 Ratings

67 Reviews
5
45
4
38
3
26
2
10
1
14

What our guests say?

  • near the mall road (19)
  • excellent location (15)
  • nice experience (14)
  • amazing view (13)
  • helpful staff (13)
  • awesome room (9)
  • + 4 more
AU
(Stayed 23 Apr, 2025)

group Traveller | 2 Reviews Written

5/5
it was great, hotel is on mall road, clean and supportive staff
SA
(Stayed 21 Feb, 2024)

group Traveller

5/5
It was good stay at hotel samrat ,staff were so welcoming and humble and they helped alot to explore mussoorie

Manager | Upendra Singh Replied in 18 days

Thanks for choosing our hotel

VS
(Stayed 5 Jan, 2024)

family Traveller

5/5
Awesome experience, very helpful staff, beautiful view, cozy rooms, perfect location as it is near to picture palace and also ropeway for gun hill.

Owner | Sanjay Panwar Replied in 4 months

Thank you for choosing to stay with us at hotel samrat mussoorie and for leaving us a great rating. We look forward to w ...more

RD
(Stayed 5 Jan, 2023)

group Traveller

2/5
Everything was good in this hotel including room service,food service cleanliness but you have to pay extra if you want to extra amenities but there I had only one bad experience that was owner's behaviour so whenever you're going to book this hotel first of all talk once from their owner and one more thing they will ask extra money
SK
(Stayed 18 Dec, 2022)

group Traveller | 3 Reviews Written

1/5
one doesnt require photos everytime. the staff was rude and the room they provided was small . There was late services moreover staff doesnt know how to behave. one of the horrible stays ever
BS
(Stayed 17 Nov, 2022)

group Traveller | 8 Reviews Written

3/5
Excellent Location in the middle of mall road. Worst compliment breakfast; there are so many options to eat outside so dont book breakfast and other food options along with hotel room. Excellent view from the windows. No electric kettle in the rooms, which is highly required due to cold weather. Bedsheet and quilt not clean and hygienic, which is the worst part of this hotel.
SP
(Stayed 2 Jun, 2022)

group Traveller | 19 Reviews Written

5/5
Good location, Clean and Spacious Room, Food is also good
SC
(Stayed 16 May, 2022)

family Traveller

5/5
Excellent stay. The hotel staff is extremely friendly and will attend you within few seconds of calling. The hotel location is really good, located on Mall road. The food is excellent.

Owner | Sanjay Panwar Replied in 6 hours

Thank you so much for taking the time to leave us a 5 star rating, your opinion is valued greatly and it helps us mainta ...more

BM
(Stayed 2 May, 2022)

women Traveller | 4 Reviews Written

3/5
Only thing good about the hotel is its easy accessibility to the mall road. Service was poor and food quality was worse. Basic stuff like iron was not available, not only in the room but in the hotel as well. Washroom was thankfully well maintained. There were many insects in the room. Overall it is average and one may take the deal without breakfast.
HA
(Stayed 19 Apr, 2022)

family Traveller

4/5
Good budget hotel at a perfect location.. just a few steps away from the mall road.. room was small with a lil balcony.. view was good if u choose to ignore the wires.. no kettle provided.. towels and glasses looked a bit unclean.. in all a pleasant stay!!

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