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Guest Reviews & Rating for Hotel Sartaj

goRating

3.5/5

286 Ratings

132 Reviews
5
78
4
86
3
62
2
14
1
46

What our guests say?

  • good staff (35)
  • near the mall road (16)
  • nice room (14)
  • nice stay (11)
  • tasty food (11)
  • library chowk (9)
  • + 6 more
PS
(Stayed 29 Jun, 2025)

family Traveller

1/5
ke charge me ek dharmshala jaisa room, not recommended for anyone.bakwaas facility.

Harminder Singh Replied in few seconds

Property photos are loaded in website and all mentioned facilities were provided at much lower cost that was applicable ...more

PM
(Stayed 2 Jun, 2025)

group Traveller

1/5
room hi nhi diyaaa unhone...... hamko bhataknaaa padaaaa
AR
(Stayed 30 May, 2025)

family Traveller

3/5
what went well: Polite and cooperative staff. Room with 2 beds and valley view. Economical rooms. What could be improved: Overall hygiene and cleanliness inside the room (rooms were not so clean and POP was falling off the ceiling) Staff should provide free luggage carrying service from uphill to hotel room and vice versa) specially for elderly and couples with children.
AB
(Stayed 26 Feb, 2025)

group Traveller

5/5
i had a wonderful stay at hotel sartaj. the room was simple, clean, and perfect for a comfortable stay. what truly stood out was the food – absolutely amazing! we enjoyed delicious dishes like egg curry, paneer, dal, chawal, and roti. every meal was flavorful and satisfying. the overall experience was great, and i truly appreciate the hospitality. thank you for a lovely stay!
AA
(Stayed 28 Dec, 2024)

group Traveller

1/5
The hotel needs to renovate and also change the staff as after multiple reminders they do not listen to anything as tv was not working, I asked the caretaker to get it fixed. also asked to change the bedsheet but they were giving me excuses. i felt they don't want me to stay longer in hotel. because i suppose to stay more then week but they didn't support anything. after that I made reservations in another hotel.. This time my experience was very pathetic with this hotel.

Undefined | Undefined Replied in 2 days

All requests by Mr Ashish were promptly attended and he was given all facilities as per our room rent plan.

NY
(Stayed 14 Dec, 2024)

group Traveller

1/5
there is no parking, the path to hotel is unwalkable, staff is a very disgusting person, first of all he was drunk and told us that he won't give room but will return money, later denied giving money back upon realizing that he can't give money
SP
(Stayed 20 Nov, 2024)

group Traveller

4/5
couple friendly staff Best location for visiting local Masoorie
DK
(Stayed 30 Jul, 2024)

group Traveller | 1 Reviews Written

4/5
FA
(Stayed 4 Jul, 2024)

family Traveller

1/5
Very worst hotel. MY RATING IS -01. POOR. VERY VERY BAD EXPERIENCE IN HOTEL SARTAJ. VERY DOWN FROM MALL ROAD. ROOMS ARE NOT CLEAN. BATHROOM NOT CLEAN. SOME INSECTS ARE COME FROM WINDOWS SIDE AND BATHROOM SIDE. VERY DOWN FROM MALL ROAD THIS HOTEL NOT GOOD FOR ANY BODY. VERY VERY VERY VERY WORST EXPERIENCE.

Manager | Hsingh Replied in 2 days

This review is completely wrong and totally untrue. Rooms and washrooms are perfectly near and clean. During the stay of ...more

(Stayed 1 Jul, 2024)

family Traveller | 2 Reviews Written

5/5
hotel sartaaj good & cheap hotel massorie bm& food like a home but serving plate, room bedsheet, & room cleaning unhygienic. I request hotel sartaaj plz improve at this things over all good job & best wishes at team of hotel sartaaj

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