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Guest Reviews & Rating for Hotel Snowcrest Manor

goRating

4.1/5

182 Ratings

87 Reviews
5
90
4
52
3
26
2
3
1
11

What our guests say?

  • good staff (38)
  • good experience (21)
  • neat room (15)
  • awesome food (15)
  • nice location (14)
  • perfect place (10)
  • + 5 more
TS
(Stayed 14 Apr, 2025)

family Traveller | 20 Reviews Written

1/5
worst , Not good service, in evening no light there , no lift working, no light in rooms , u can't even use room landline also . they have Genset but they say we can't use it , it's very far from mall road
(Stayed 4 Jun, 2024)

group Traveller

1/5
This is the pathetic hotel I have ever stayed in my life they will charge you for water above MRP and then put tax also on it. In buffet they have only two dish nothing else. Kettle was not working and tv was non operational
HJ
(Stayed 28 May, 2024)

group Traveller

4/5
Hotel services are really awesome, Staff is really co-operate, Specially Manager Pushpender is really Co-operative. The property is really good and calm environment. They deserve More than 5 but I gave 4 because there is some improvement required in Food quality.
JD
(Stayed 5 Feb, 2024)

women Traveller | 1 Reviews Written

5/5
4plus Star Facilities at a good price, Really clean property with all the amenities and world class (probably better) rooms. The staff is very helpful and courteous. The location and the views are wonderful. It's higher up in Old Manali, so going their could be a challenge if you are walking only... once you reach the hotel, the views are just amazing and the solitude is amazing. Easily reachable by any car (except when it snows and you will need 4x4 gypsies)
KS
(Stayed 24 Dec, 2023)

group Traveller

5/5
Absolutely mesmerizing! My stay at the super deluxe room offered an unparalleled view that took my breath away. The hospitality was top-notch, and the evening fire at the terrace added a magical touch to the experience. The terrace view is an absolute must-see, while the food served was truly delightful. A combination of stunning vistas, fantastic service, and delectable cuisine made this stay truly memorable.

Operation Manager | Pushpender Thakur Replied in 1 day

Dear Miss. Singh, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the unpara ...more

NT
(Stayed 18 Nov, 2023)

group Traveller | 1 Reviews Written

5/5

Operation Manager | Pushpender Thakur Replied in 5 days

Dear Thambi, Thank you for sharing your valuable feedback with us. Your rating keeps boosting our team to strive for ...more

SS
(Stayed 27 Oct, 2023)

group Traveller

5/5
good service

Operation Manager | Pushpender Thakur Replied in 26 days

Dear Mr. Saha, Thank you for taking the time to provide us with valuable feedback. Your rating serves as motivation f ...more

(Stayed 25 Jun, 2023)

group Traveller | 6 Reviews Written

1/5
No doubt the location and view of hotel is great but the rooms and service they provide don't justify the price. Stained carpet and foot mat, dust all over the furniture and poorly functioning closet doors were a mood spoiler. the wifi service is pathetic and they don't fix it. Food is okay. Staff didn't co-operate with an extension of barely 40 mins requested and was adamant about the check out timings. The hotel people could definitely look into making services worth the tariff asked, instead of just being business minded and looting visitors

Operation Manager | Pushpender Thakur Replied in 5 months

Dear Miss Bharti, We sincerely apologize for the inconvenience you experienced during your stay. Regarding the room c ...more

AP
(Stayed 22 Jun, 2023)

family Traveller

4/5
Took 2000/- extra for non-smoking room, AC is not available. Remaining all are outstanding, Except one staff remaining all staffs behaviour are excellent 👌👌.

Operation Manager | Pushpender Thakur Replied in 5 months

Dear Mr. Panda, Thank you for bringing this issue to our attention. We would like to clarify the extra charge that wa ...more

VK
(Stayed 9 May, 2023)

group Traveller | 2 Reviews Written

5/5
Great stay, The view from this hotel is awesome Staff will guide you if it's your first time Breakfast is good

Operation Manager | Pushpender Thakur Replied in 7 months

Dear Mr. Krishna, Thank you for taking the time to provide us with your valuable feedback. Your rating serves as moti ...more

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