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Guest Reviews & Rating for Sofitel Mumbai BKC

goRating

4.4/5

485 Ratings

135 Reviews
5
321
4
94
3
33
2
23
1
14

What our guests say?

  • polite staff (49)
  • good experience (32)
  • good room (22)
  • excellent location (15)
  • finest property (10)
  • jain food (10)
  • + 3 more
DS
(Stayed 30 Mar, 2025)

solo Traveller | 1 Reviews Written

5/5
as a frequent traveller i am not immune to good service and hospitality. i have come across fabulous service at a 3 star and horrible ones at a 5 star. sofitel blew my mind. i arrived all married, dusty and way to early for my liking on a solo business trip. vedarth mulik at the desk was legit a god sent angel. not only did he expedite my checkin, offered me refreshments, but gave me a room way too early than anyone else would. the housekeeping staff seeing me harried got me extra green tea fo ...more

Taniska Chakrabarti Replied in 3 months

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly apprec ...more

AM
(Stayed 4 Feb, 2025)

family Traveller

5/5
Amazing time and staff was very corporative and helpful Relex and enjoying

Gem | Taniska Replied in 6 days

Bonjour Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate ...more

KD
(Stayed 16 Dec, 2024)

group Traveller

4/5

Gem | Taniska Replied in 10 days

Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved ...more

PK
(Stayed 9 Dec, 2024)

group Traveller

5/5
hospitality and food is really amazing, staff is very kind and polite

Gem | Taniska Replied in 17 days

Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved ...more

VJ
(Stayed 16 Sep, 2024)

solo Traveller

3/5

Gem | Taniska Replied in 3 days

Bonjour Guests, I am extremely concerned to read your feedback and sincerely regret that your experience was not on ...more

JS
(Stayed 22 Aug, 2024)

women Traveller

5/5
Too Good for words , a pleasant stay , felt very comfortable

Gem | Taniska Replied in 7 days

Bonjour Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate ...more

MC
(Stayed 21 Jul, 2024)

family Traveller | 1 Reviews Written

5/5

Gem | Taniska Replied in 1 month

Bonjour Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate ...more

SF
(Stayed 20 Apr, 2024)

group Traveller | 1 Reviews Written

5/5
Its very nice and peacful place i like the interior and very clean and hygein place

Gem | Taniska Replied in 4 months

Bonjour Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate ...more

(Stayed 3 Dec, 2023)

group Traveller

1/5
Thiefs. Forgot my headphone. Didn't call me to tell. Had to make 100 calls to find. Breakfast is pathetic with 20 mins wait for parathas

Assistant Guest Experience Manager | Taniska Chakrabarti Replied in 8 days

Bonjour Guest, Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry that ...more

MM
(Stayed 21 Aug, 2023)

group Traveller | 1 Reviews Written

2/5

Guest Experience Manager | Rosebella Abraham Replied in 3 days

Bonjour Guest, Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry t ...more

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