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Guest Reviews & Rating for HOTEL SONA PLAZA

goRating

3.7/5

85 Ratings

27 Reviews
5
29
4
28
3
11
2
11
1
6

What our guests say?

  • nice staff (12)
  • nice room (11)
  • delicious food (8)
  • excellent stay (4)
  • great place (2)
  • reachable location (2)
AG
(Stayed 12 Feb, 2025)

family Traveller

2/5
food quality is average. AC not working while stay. staff is friendly.
SS
(Stayed 2 Jan, 2025)

group Traveller

2/5
Below average in this price...rooms and bathroom not at all clean with stains and leaking toiletries.....2 star only for efforts taken by staff post raising issues and food was good .....
PS
(Stayed 27 Jul, 2024)

solo Traveller | 87 Reviews Written

3/5
Room is good need to take care of amnities which is almost nill.food is ok,staff cordial,No tea cofee supply.
(Stayed 13 Feb, 2024)

group Traveller

1/5
The hotel has the worst service. At the time of early check-in, the hotel staff denied at first and then asked us to wait in the restaurant area. The waiting area was so dirty that was not imagined. A guy was sleeping there. Second, they provide one bottle per day as complimentary. Asked for another one was chargeable. Third, reception phone was not working hence no one could connect when you needed food. He will offline come to your room and knock for the service. The lift was not workinb ea ...more

Kumar | Rajesh Replied in 21 days

Sorry for your inconvinience Sir . Early checkin is available only 2 Houres early , subject to aval ...more

(Stayed 6 Jan, 2024)

solo Traveller | 93 Reviews Written

4/5
The location is a bit far from the railway station. The room size is satisfactory. Food is okay.

Kumar | Rajesh Replied in 2 months

Thanks for your feedback , we will try to do our best , to get a 5* from you.

(Stayed 8 Nov, 2023)

solo Traveller | 93 Reviews Written

4/5
Nice budget hotel. Rooms are satisfactory in terms of size and interior. breakfast is okay.

Owner | Rajesh Kumar Replied in 4 months

Thanks for your feedback , we will try our best to get a 5* from you.

SS
(Stayed 11 Sep, 2023)

group Traveller | 27 Reviews Written

4/5
Location is reachable. Food quality is good & staff is helpful. I will prefer to stay again.
MT
(Stayed 3 Sep, 2023)

group Traveller | 1 Reviews Written

5/5
Good hotel for family. Good food. And very quiet hotel with least noise pollution Food and clean room and good and help stuff

Kumar | Rajesh Replied in 17 hours

THANKS FOR YOUR REVIEW SIR , WE WILL TRY OUR BESR TO SERVE YOU ALWAYES.

(Stayed 16 Aug, 2023)

group Traveller | 8 Reviews Written

5/5
it's was a very nice stay. Room is spacious and clean as well as bathroom also. Recommended to all family, friends and couples. Location also good 👍

Owner | Rajesh Kumar Replied in 5 days

THANKS FOR YOUR FEEDBACK , WE WILL TRY OUR BEST TO SERVE YOU ALWAYS

SM
(Stayed 11 Jun, 2023)

solo Traveller | 2 Reviews Written

2/5
smelling room and washroom with ghutkha spit. old bedsheet with small holes uncomfurtable matress.. no proper cuterly given for dinner.

Owner | Rajesh Kumar Replied in 9 days

THANKS FOR YOUR COMMENTS , WE WILL TRY TO IMPROVE OUR SERVICES ACCORDING TO YOUR STANDERDERD . THANKS FOR STAYING IN OUR ...more

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