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Reviews of Hotel Soorya City

Sultanpet, PalakkadSulthanpet,Sudevan Road,Palakkad 1 Kerala, India678001SultanpetPalakkadIndia

810 m drive to Palakkad Town Railway Station

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6831853.7/5

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Guest Reviews & Rating for Hotel Soorya City

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3.7/5

683 Ratings

185 Reviews

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What our guests say?

spacious room (49)
excellent service (26)
comfortable stay (22)
nice location (12)
nice food (7)
great place (7)
+ 6 more

Jishnu (Stayed 28 Jul, 2025)

3/5

The room was good but our nearest room there was an alcohol party and so many noice coming from there . That was little uncomfortable

Suresh Kumar (Stayed 27 Jul, 2025)

group Traveller

2/5

no clean tv not working phone not working staf not in responsibility

HOTEL SOORYA CITY Replied in 1 day

Thank you sir for your feedback. We will look into the complaints immediately. Sorry for the inconvenience.

Saji Francis (Stayed 18 Jun, 2025)

solo Traveller | 29 Reviews Written

3/5

good but not maintained properly. start is very good. location near the town. not good

HOTEL SOORYA CITY Replied in 1 month

Thank you sir for your feedback. Certainly will do the maintenance. And now the property is doing all type of maintena ...more

Thoufeek S (Stayed 18 May, 2025)

group Traveller

1/5

I booked a double bedroom for 3 continuous nights and paid in advance. on arrival of check in day, room was allotted, while reaching the room instead of a double bed it was two separate single bed. On enquiring receptionist, they said they have only a total of 4 double beds, and all of them are occupied, and no other rooms are available. They also mentioned that if we want, we can combine these two single beds. In the middle of the night, no other option was available and started the day.AC ...more

HOTEL SOORYA CITY Replied in few seconds

Sir, We have already submitted an apology for the incident caused during your stay. Once again sorry. This was happened ...more

naveen K K (Stayed 27 Feb, 2025)

group Traveller

4/5

stay was so good and also the ambience was nice stay was so good and also the ambience was nice

HOTEL SOORYA CITY Replied in 5 months

Thank u sir for your feedback. We welcome your next visit. Thank you so much

Anshad A (Stayed 6 Jan, 2025)

group Traveller | 1 Reviews Written

5/5

we had a stay here with friends. the staff are friendly and courteous. have a good restaurant here. however the faculty lacks lift. you have to climb stairs. over all experience is good

F O A | Front Office Replied in 9 hours

Thank you sir for your feedback

Dixon Thomas (Stayed 3 Jan, 2025)

group Traveller | 183 Reviews Written

5/5

F O A | Front Office Replied in 3 days

Thank you sir for your feedback

Samir Mandal (Stayed 11 Nov, 2024)

family Traveller

2/5

Very unhappy to stay. Almost no service is available. During the morning time, neither the reception nor the housekeeping responded. No hot water supply and therefore can not take a bath in the morning. Bedsheets are full of holes (see the figure attached).

Front Office | F O A Replied in 10 days

Thank u for your feedback Sir. We will surely look into the service seriously. It may happens since those days are all ...more

ABDUL SAMAD Thottivalappil (Stayed 17 Oct, 2024)

family Traveller | 2 Reviews Written

5/5

nice rooms, largest parking ground.

F O A | F O A Replied in 2 months

Thank you sir for your feedback

DrDipeesh Tirur (Stayed 17 Oct, 2024)

group Traveller | 14 Reviews Written

5/5

F O A | Front Office Replied in 2 months