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Guest Reviews & Rating for Storii By ITC Hotels, Devasom Resort & Spa

goRating

4/5

22 Ratings

4 Reviews
5
11
4
4
3
5
2
1
1
1
OB
(Stayed 21 Apr, 2025)

group Traveller | 6 Reviews Written

3/5
The property is good but not ITC standard and the price does not align with the service. would be a better deal at the same location. The storii does not have a valet, does not serve alcohol overall good service but not something that you would get expect it to be a brand from ITC and the money you would pay.It was average and did not met the expectations for an ITC standard.

Saveen Thakur Replied in 3 months

Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to cert ...more

SC
(Stayed 14 Apr, 2025)

women Traveller

2/5
1. the property does not seem to be managed by itc as it lacks good service and cleanliness. 2. ⁠even though check in time was 3pm e we got the room at 4 pm and on checking in we discovered that the air conditioner was not working.after about two hours we were shifted to another room which was quite far from the told of my friends. after requesting a lot they gave is a room closer to the rest. 3. ⁠the cleanliness is pathetic.. there are left over food plates lying through out the corridor. 4. ⁠l ...more

Saveen Thakur Replied in 3 months

Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to cert ...more

PB
(Stayed 27 Feb, 2025)

group Traveller

5/5
Wonderful experience... special mention to Saveen for being such a wonderful host and the team is super polite... Spa

Saveen Thakur Replied in 5 months

Dear Guest, Namaste! Thank you so much for sharing such a heartwarming review of your stay with us. We are absolutely th ...more

MS
(Stayed 25 Jan, 2025)

group Traveller

1/5
Pathetic food and service. Worst staff behavior and bad property location

Saveen Thakur Replied in 6 months

Dear Guest, Namaste! I am truly sorry to hear that your stay with us was not as memorable as we had hoped, due to cert ...more

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