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HotelReviews of Super Collection O VIP Road Formerly Hotel Heritage
Guest Reviews & Rating for Super Collection O VIP Road Formerly Hotel Heritage
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
386 Ratings
161 Reviews
5
167
4
88
3
51
2
36
1
44
What our guests say?
- amazing staff (37)
- comfortable stay (19)
- nice location (18)
- small room (13)
- nice food (13)
- complimentary breakfast (8)
- + 6 more
SA
Sohrab Alam (Stayed 22 Jul, 2025)
group Traveller
5/5
Good location, clean room with proper amenities, staff behaviour was polite and friendly.
SA
Sohrab Alam (Stayed 20 Jul, 2025)
5/5
Had a pleasant stay, this was the second time i stayed here, service was good, proper cleanliness. Food was good from inhouse restaurant but one thing I didn't like they not allow zomato and Swiggy order's (Outside food not allowed).
SA
Sohrab Alam (Stayed 13 Jul, 2025)
group Traveller
5/5
The hotel is located at the prime location. Had a good stay with family. The staff are very kind and helpful. Management was also good and coperative behaviour. One can stay here if they are coming to Netralayam hospital as the hotel is in walking distance. The room and bathroom were clean with proper amenities.
SA
Sohrab Alam (Stayed 12 Jul, 2025)
5/5
Friendly nature of staff, had a great stay with family. location was also good very next to Netralayam.
SA
Sohrab Alam (Stayed 12 Jul, 2025)
group Traveller
5/5
Rooms are clean and tidy. Support staff are very co-operative and friendly in nature. clean bathroom with proper amenities. Enjoyed the stay.
PC
Pulak Chatterjee (Stayed 3 Jul, 2025)
5/5
Hotel is so good and the staff behaviour is very appreciated.
TD
Tapash Deb (Stayed 26 May, 2025)
group Traveller
1/5
it's horrible. i had a booking of 2 days stay but after 1 day only they asked me to leave my room . plz don't go for this hotel they will make sure u to suffer
JA
Jafer Ali (Stayed 20 May, 2025)
group Traveller
1/5
Unfortunately, my experience was far from satisfactory.
Key Issues
- *Air Conditioning*: The AC was not cooling properly, and water was leaking from the unit, making the room uncomfortable and creating a mess.
- *Cleanliness*: The bathroom was not clean and neat, with broken tiles and a lingering bad smell. The blanket provided was also not clean.
- *Water Issues*: The water tap in the bathroom was not working properly, adding to the overall inconvenience.
Given the issues I faced, I would ...more
SS
Sumanta Saha (Stayed 9 Apr, 2025)
solo Traveller
1/5
I booked with breakfast but breakfast not provided!
AM
Abhisek Mishra (Stayed 7 Apr, 2025)
group Traveller
4/5
overall hospitality was good but the rooms had a typical smell that started from the lobby.
