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Guest Reviews & Rating for Hotel Surabhi International

goRating

2.7/5

62 Ratings

23 Reviews
5
7
4
15
3
14
2
7
1
19

What our guests say?

  • poor service (4)
  • hot water (4)
  • poor room (3)
  • courteous staff (2)
  • bad experience (2)
AN
(Stayed 23 Jul, 2024)

group Traveller | 1 Reviews Written

2/5
(Stayed 24 Jan, 2024)

group Traveller | 9 Reviews Written

1/5
There is very poor staff service. TV is not working. Toilet is not clean. No Hot water in bathroom.
(Stayed 24 Jan, 2024)

group Traveller | 9 Reviews Written

1/5
There is very poor staff service.No Hot water in bathroom.
PS
(Stayed 28 Dec, 2023)

group Traveller | 1 Reviews Written

2/5
Service very poor
SV
(Stayed 8 Oct, 2023)

women Traveller

3/5

Gm | Rajeev K Singh Replied in 2 months

Thanks

AS
(Stayed 28 Aug, 2023)

group Traveller | 1 Reviews Written

1/5
Very dirty, room It was scary It was not worth

G M | Rajeev K Singh Replied in 3 months

SORRY FOR INCANVENANCE

RS
(Stayed 10 Aug, 2023)

solo Traveller

1/5
Poor HousekeepingRooms as shown are not as per actualNo welcome drinkNo WifiPoor Condition of ACTV was horribleStaff horriblePurely wastage of moneyNot recommending it

G M | Rajeev K Singh Replied in 4 months

sorry for inconvenience

(Stayed 29 Apr, 2023)

group Traveller | 2 Reviews Written

4/5

Gm | Rajeev K Singh Replied in 8 months

Thanks for your feedback

VS
(Stayed 13 Dec, 2022)

group Traveller | 1 Reviews Written

1/5
Its bad experience as wrong room shown and i got very poor room my family is really fed up hotel room interior was very poor i have change 2 rooms but got poor room hot water issue, lots of mosquito in room also they dint provide any mosquito Keller in night 3am i go to reception and ask for mosquito killer. I recommend do not book this hotel they provided veru less breakfast variety as for breckfast we need to order food from phone. Which is very limited also bathroom tap not working its damag ...more

Gm | Rajeev K Singh Replied in 1 year

sorry for Inconvenience Hotel Surabhi International Varanasi

RS
(Stayed 19 Apr, 2022)

group Traveller

3/5
Room was clean but hotel reception person is no good late in check in I have booked before 5 days to travel I get 45 min late check inn he claimed that they do not confirmed your booking it is showing only one day .

Manager | Hotel Replied in 3 months

sorry sir ! Next time i hope will be that no any problem in check-in time

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