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Reviews of Surya Vilas Palace

Jatoli Ghana, BharatpurNational Highway 11, Nagla Gopal Rural, Fatehpur Sikri Road321001Jatoli GhanaBharatpurIndia

3.5 km drive to Bharatpur Bird Sanctuary

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59402.7/5

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Guest Reviews & Rating for Surya Vilas Palace

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2.7/5

59 Ratings

40 Reviews

What our guests say?

poor service (6)
bad food (4)
hard water (3)
dirty pool (2)
pathetic quality (2)
no hot water (2)
+ 3 more

sankalp bajpai (Stayed 15 Jan, 2024)

family Traveller

2/5

The hotel is very different from photos. There is mould in the rooms, bed linen was not changed, water was very hard and not treated, the rooms and the restaurant were smelly, they operate with bare minimum staff. The only good thing was that the restaurant team was nice and knew how to cook simple food.

Amit Agarwal (Stayed 9 Oct, 2023)

group Traveller | 4 Reviews Written

1/5

pathetic experience, no wifi, no TV working, no power backup

Girdhari Shekhawat (Stayed 21 Apr, 2022)

solo Traveller | 1 Reviews Written

1/5

very poor service, T.V. not working, panner is not available in hotel. Dirty washroom.. staff is not good

rajeev Puri (Stayed 21 Apr, 2022)

group Traveller | 22 Reviews Written

2/5

Bad experience, food was very bad, service are poor

Gaurav Chauhan (Stayed 1 Nov, 2021)

group Traveller

3/5

cleaning and fixing were going on ... staff was very less ... bathroom shower not working properly ... breakfast was average

Ravi Kumar (Stayed 10 Oct, 2019)

group Traveller | 2 Reviews Written

5/5

nice hotel, good food and located on highway which is easily accessible. some of the part is under construction.

Manager | Surya Replied in 2 months

Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your ...more

Syed Jawed (Stayed 27 Jan, 2019)

group Traveller | 125 Reviews Written

3/5

Average stay, rooms need to be maintained properly.

Manager | Surya Replied in 11 months

Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not ...more

Syed Jawed (Stayed 25 Jan, 2019)

group Traveller | 125 Reviews Written

3/5

Rooms ok, WiFi and services need improvement

Manager | Surya Replied in 11 months

Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not ...more

DEEPAK JHA (Stayed 25 Dec, 2018)

family Traveller | 5 Reviews Written

2/5

Serices is very bad. It seems they are least bother about guest.

Manager | Surya Replied in 1 year

Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not ...more

Ravi Sharma (Stayed 6 Jul, 2018)

5 Reviews Written

1/5

this is one of the worst hotel in Bharatpur.All provided details are fake..no facilities are given in hotel.very very bad in all manner.plz do not book this hotel for night stay....whatever money u will spend ...totaly worthless. problems what we faced last night is... lizard in room...water in room..room was not cleaned ...like wine bottles were their...some food stuffed was their...in couberds...towels are very bad...no water bottle in room service...only they gave us camper instead of bottle. ...more

Manager | Surya Replied in 1 year

Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not ...more