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Reviews of Hotel The Crest

Park Circus, Kolkata40, Dr Biresh Guha St ,Park Circus, Ballygunge, Kolkata, West Bengal 700017700017Park CircusKolkataIndia

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8472513.8/5

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Guest Reviews & Rating for Hotel The Crest

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3.8/5

847 Ratings

251 Reviews

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What our guests say?

polite staff (89)
good room (65)
nice experience (50)
great location (30)
staff behaviour (15)
good place (12)
+ 6 more

Vijay Kumar (Stayed 7 Aug, 2025)

5/5

Nice gesture, Good hospitality

The Crest Replied in 3 days

Thank you for your valuable feedback.

Supriti Sharma (Stayed 24 Jul, 2025)

3/5

neat and clean no noise disturbing well coocked food

The Crest Replied in 17 days

Thank you for your valuable feedback.

Suman (Stayed 11 Jul, 2025)

3/5

Suman Sasidharan (Stayed 11 Jul, 2025)

group Traveller

3/5

we took a gostay hotel because we were particular about cleanliness. would agree that the place was decent n clean to a great extent. staff were helpful n cordial, but service was a bit slow. but cleanliness could still improve.

The Crest Replied in 1 month

Thank you for your valuable feedback. We are trying to improve our services.

Vedant Srivastava (Stayed 28 Apr, 2025)

group Traveller

4/5

Nice and decent stay.

The Crest Replied in 3 months

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Bikesh Hembram (Stayed 12 Mar, 2025)

group Traveller | 1 Reviews Written

4/5

Evening is ohk but Improvement bed metress & comfort level & Bed pillow Every thik is so perfect . . . .

The Crest Replied in 5 months

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Rakesh Mohanty (Stayed 9 Mar, 2025)

group Traveller | 35 Reviews Written

2/5

The standard of rooms have degraded like anything. Room and washroom look so unhygienic. The bedsheet and pillow covers too were dirty. After asking for the change, the bed cover was changed but not the Pillow covers stating they didnot have extra covers. Precovid era they had very good hospitality and services which they are unable to continue. Sorry guys, the stay was too disappointing.

Manager | Jitender Replied in 5 hours

Thank you for your valuable feedback. We are extremely sorry for the inconvenience caused.

Manik Narang (Stayed 7 Mar, 2025)

solo Traveller | 11 Reviews Written

5/5

good hotel ,near park circus good rooms with supporting staffs

Manager | Jitender Replied in 2 days

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Pawan Lamba (Stayed 19 Feb, 2025)

family Traveller

5/5

the experience was good . coordial staff , neat and clean ambience. no covers on the blanket is the only cons which i suggested to incorporate with the manager .

Manager | Jitender Replied in 3 days

Thank you for your valuable feedback

DR SHEKHAR DORLE (Stayed 1 Feb, 2025)

family Traveller

3/5

i booked super delux room, but it was very small, furniture was broken, wall paint was very old. hotel doesn't have restaurant, and provide limited food in room only. i booked room for 2 adults and 2 kids but provided food for 2 only and limited mineral water. overall experience was average. i will not be booking this in future

Manager | Jitender Replied in 3 days

Thank you for your valuable feedback.