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Guest Reviews & Rating for The Den Bengaluru

goRating

4.4/5

62 Ratings

21 Reviews
5
40
4
12
3
6
2
1
1
3

What our guests say?

  • eager staff (6)
  • nice place (3)
  • beautiful location (3)
  • clean room (3)
  • pleasant stay (3)
  • pathetic service (2)
(Stayed 31 Oct, 2023)

group Traveller | 7 Reviews Written

1/5
Useless 5* hotel with so so maintenance and very bad tiny rooms, unprofessional staff.

Reservations Manager | L V D V Prasad Ambati Replied in 3 months

Dear Mr. Rohith, Warm Greetings from The Den! I would like to take this opportunity to thank you for choosing us and for ...more

SA
(Stayed 4 Apr, 2023)

family Traveller | 1 Reviews Written

3/5
Not that I anticipated, rooms are congested not worthy spending 3 nights with 50K. The buffet items are not fresh, the fruit used is frozen

Reservations Manager | Harshad Gohel Replied in 13 days

Dear Mr. Ambatipudi, Thank you for staying with us and sharing your feedback. We look forward to welcoming you again! - ...more

NH
(Stayed 6 Jan, 2023)

group Traveller

4/5

Reservations Manager | Harshad Gohel Replied in 3 days

Dear Mr. Nitesh, Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! ...more

SM
(Stayed 4 Jan, 2023)

women Traveller | 2 Reviews Written

4/5
It was indeed an amazing and satisfying stay. Disappointed to see no jet for the washroom. I completely understand that it could for 5 star American norms where they don't like, however most of the crowd is Indian. since they might feel a Lil unhygienic. A small request is to provide chairs, or stools to the reception staffs. The whole day they would be standing and assisting. The food is just okish. bland in taste. buffet had options but it's all tasteless. I am happy wid the staffs though mayb ...more

Reservations Manager | Harshad Gohel Replied in 5 days

Dear Ms. Sneha, Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! ...more

(Stayed 2 Jan, 2023)

group Traveller | 6 Reviews Written

3/5
Hotel is located at a very good location and it has one of the best views if you are lucky to get room on the higher floors. Service was not upto at the level you would expect for a 5 star hotel, extremely slow and sometimes unresponsive. Breakfast spread was great ranging across multiple cuisines, but the service in the restaurant was horrible. Breakfast seating is partially outdoor with sunlight on most of the tables and no sunshades causing inconvenience.

Reservations Manager | Harshad Gohel Replied in 7 days

Dear Mr. Challagundla, Warm Greetings from The Den! I would like to take this opportunity to thank you for choosing us a ...more

DK
(Stayed 2 Jan, 2023)

group Traveller | 12 Reviews Written

4/5

Reservations Manager | Harshad Gohel Replied in 7 days

Dear Mr. Darsh, Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! ...more

SS
(Stayed 10 Sep, 2022)

group Traveller

5/5
Best of the best places. Best 5 star hotel for money. Loved my stay... Staffs were very welcoming. Very happy.

Reservations Manager | Harshad Gohel Replied in 1 month

Dear Ms. Shetty, Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! ...more

CA
(Stayed 29 Jul, 2022)

solo Traveller | 12 Reviews Written

1/5
The staff are unhelpful and doesn't know how to behave with guests. 3 employees - Kevin(security guard), Bonica (duty manager), Harshad(Manager) entered my room at 11.PM in the night saying they had to check some security settings. After they left I found in the morning that my gold ring that was placed on the washroom counter went missing. They didnot respond to my compliant.

Reservations Manager | L V D V Prasad Ambati Replied in 1 year

Dear Mr. Ambati, Warm Greetings from The Den! I would like to take this opportunity to thank you for choosing us and for ...more

RB
(Stayed 24 Jun, 2022)

group Traveller

4/5
room is good . front desk response is a lot slow to bring plates etc... room is perfect and so is the view

Reservations Manager | Harshad Gohel Replied in 3 months

Dear Mr. Bandla, Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! ...more

DA
(Stayed 18 Apr, 2022)

group Traveller | 1 Reviews Written

5/5
It was a pleasant stay, beautiful location and friendly staff, well maintained rooms, perfect choice for a temporary getaway, would love to visit again sometime soon.

Reservations Manager | Harshad Gohel Replied in 25 days

Thank you for staying with us and sharing your lovely feedback. We look forward to welcoming you again! - Team @ The Den ...more

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