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Reviews of The Empresa Hotel

Andheri West, Mumbai344, SAB TV Rd, Laxmi Industrial Estate, Suresh Nagar, Andheri West, Mumbai, Maharashtra 400053400053Andheri WestMumbaiIndia

1.2 km drive to Kokilaben Dhirubhai Ambani Hospital

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2901043.8/5

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Guest Reviews & Rating for The Empresa Hotel

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3.8/5

290 Ratings

104 Reviews

128

What our guests say?

courteous staff (33)
comfortable stay (18)
deluxe room (15)
excellent location (13)
amazing food (12)
best place (7)
+ 2 more

Ansari Pallickalakath (Stayed 15 Feb, 2025)

group Traveller

1/5

Rude behaviour by receptionist! Attitude towards guest is need to improve . Dont care attitude. Second time felt this . Management should involve and train them how to behave with guest . Hospitality is all about care . Here all will miss that . They forgot thier smile !!!

empresahotel mumbai Replied in few seconds

Dear Mr. Ansari Pallickalakath, Thank you for sharing your feedback. We truly regret to hear that your experience with ...more

umesh yadav (Stayed 28 Jul, 2024)

group Traveller

5/5

Value for Money.Staff is friendly.. Hotel rooms are very neat and clean. Our breakfast was complimentary.. we enjoyed the breakfast. Because of its location near to my working area , I selected this hotel.I will recommend this hotel to everyone , who want to stay near to Andheri West Location is best and the restaurant loca loca on groung floor good for quick meetings.

empresahotel mumbai Replied in 1 year

Dear Mr. Umesh, Thank you so much for your wonderful review! We are delighted to hear that you found our hotel to be v ...more

Vishal Maheshwari (Stayed 27 May, 2024)

group Traveller

1/5

the property was so unhygienic that there was a weird smell in entire property, there was fungus on the walls of lobby as well as in the room washroom. And near the pool it was pathetic. Very bad smell and dirty all over. And at the breakfast there was no taste. Overall a waste of money.

empresahotel mumbai Replied in 1 year

Dear Mr. Vishal Maheshwari, Thank you for your feedback. We are deeply concerned to hear about the cleanliness issues y ...more

Abhilash Das (Stayed 30 Mar, 2024)

group Traveller

1/5

Worst stay ever,very small room ,one can’t move in the room easily .

empresahotel mumbai Replied in few seconds

Dear Mr. Abhilash, Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectation ...more

Nabarun Chatterjee (Stayed 16 Mar, 2024)

group Traveller | 1 Reviews Written

5/5

Hotel is good.. Quite overpriced in terms of rooms and food.. Food has limited options. But, the food tastes good. Also, the Bar has only lager Beer no strong stuff. Rooftop restaurant ambience is fabulous

empresahotel mumbai Replied in few seconds

Dear Mr. Nabarun Chatterjee, Thank you for taking the time to share your feedback with us. We are glad to hear you enj ...more

Sanjay Sharma (Stayed 2 Feb, 2024)

group Traveller

2/5

the amount they are charging for one night or more that is not justifiable. room service as well as the infra architecture of the room is not good 😐 waste of money . I suggest if any customer going to take this hotel don't take it.

Vinnil Markan (Stayed 30 Dec, 2023)

group Traveller | 6 Reviews Written

5/5

Chandrasekhar Palakodeti (Stayed 30 Aug, 2023)

solo Traveller

5/5

fantastic property and centrally located in andheri west on new link road. food is awesome and staff are very courteous. Good place to stay for business trips and with family as well calm and quite with fabulous service

Krunal Patel (Stayed 7 Jul, 2023)

group Traveller | 1 Reviews Written

1/5

Staff was tottally Rude behave with no Support nature

empresahotel mumbai Replied in few seconds

Dear Mr. Krunal Patel, Thank you for sharing your feedback. We are truly sorry to hear that you felt the staff was rud ...more

PINKESH BANSAL (Stayed 9 Feb, 2023)

group Traveller

4/5

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Reviews of The Empresa Hotel

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