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Guest Reviews & Rating for The Fern Residency Turbhe

goRating

3.6/5

108 Ratings

18 Reviews
5
34
4
29
3
26
2
5
1
14

What our guests say?

  • clean room (5)
  • tasty food (4)
  • good staff (3)
  • Service Quality (2)
  • Room Cleanliness (2)
  • Staff Courtesy (2)
  • + 5 more
(Stayed 13 Jul, 2025)

4/5
The stay was good. The rooms were clean. The service was good. The food was good. Behaviour of the staff was also good.
JN
(Stayed 21 May, 2025)

solo Traveller

1/5
huge delay in room service. to get coffee 35 minutes three reminders. lift was not functioning. then it started functioning. got into the lift from fourth floor. from the third floor there was a free fall n with a thud stopped in floor 1. i fell down inside the lift. fortunately a boy n a girl were inside the life they helped me to get up n we came out of the lift and walked down to ground floor by walk n with support. i am an 80 year old man. never suggest this hotel to any senior citizen. atrocious.

Concepthospitality India Replied in few seconds

Dear Mr. NATESA AYYAR, We're sincerely troubled to read about your experience and understand how disheartening it must ...more

HS
(Stayed 28 Apr, 2025)

group Traveller | 1 Reviews Written

2/5
the property staff and floor staff is uncoth about their own facilities and services.but want the customer to pay their stupid no smoking finesstay away from these place, if you book by checking the photos. the property staff is up there attitudnal nosey ness. they think it's okay to fleece a guest more than the actual hotel cost.
HS
(Stayed 28 Apr, 2025)

1 Reviews Written

1/5
booked the place by checking the photos of the view, apparently you see a dumpyard just as the view. stay for 2 people in a cosy room, the AC malfunctioned in the morning ,the hotel staff wanted to check the filter. the hotel staff doesn't let the guest manage the temperatures and controls the HVAC of the room central, they have a bathtub in the room but no hot water. and to top of it..the duty manager had the audacity to investigate our room and TRYed to con us by charging a smoking fee which w ...more
KK
(Stayed 22 Mar, 2025)

group Traveller | 1 Reviews Written

5/5
The hotel stay is good and the hotel is good I recommended this hotel for safe and good

MMTReviewer5 Replied in few seconds

Dear Mr. Kailas, We're thrilled you enjoyed your stay and appreciate your recommendation! Warm Regards, Gaurav ...more

KG
(Stayed 11 Nov, 2024)

solo Traveller | 1 Reviews Written

5/5
PM
(Stayed 26 Aug, 2024)

group Traveller | 2 Reviews Written

4/5
The hotel should take care with small things like bed sheets. Please see the photo. Rest of the things are ok.

Executive Assistant Manager | Vikram Tingare Replied in 3 days

Dear Mr. Prashant Mithari, We appreciate you taking the time to share your feedback. It's evident from your photo ...more

(Stayed 24 Aug, 2024)

group Traveller | 16 Reviews Written

5/5
staff is very courteous. all amenities promised are available. very spacious room and clean washroom.

Executive Assistant Manager | Vikram Tingare Replied in 2 days

Dear Mr. Dattatray Parab, We are thrilled to hear that you found our staff to be courteous and that all the amenit ...more

(Stayed 17 Aug, 2024)

family Traveller | 6 Reviews Written

4/5
room was good and food was awesome toilets and bathing area are too small overall experience was good staff cooperation and behaviour was well appreciated

Executive Assistant Manager | Vikram Tingare Replied in 2 days

Dear Mr. Tilak Sharma, We're delighted to hear that your stay was enjoyable and that the food exceeded your expect ...more

VN
(Stayed 8 Aug, 2024)

family Traveller | 1 Reviews Written

5/5
food is good. hotel rooms are clean. staff is good. overall stay was good the stay. food for kid. dinner spread n breakfast was lovely.they accommodated early check in request since it was heavily raining and landed early

Executive Assistant Manager | Vikram Tingare Replied in 2 days

Dear Ms. Varsha Nayak, We're delighted to hear that you enjoyed the quality of the food and found the cleanliness ...more

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