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Guest Reviews & Rating for The Florence Resort

goRating

3.9/5

47 Ratings

14 Reviews
5
21
4
10
3
9
2
3
1
4

What our guests say?

  • cooperative staff (6)
  • hygienic room (3)
  • tasty food (3)
  • beautiful property (3)
  • staff behavior (2)
FF
(Stayed 27 May, 2024)

group Traveller | 2 Reviews Written

1/5
Room ac to small no cooling to hot they have to use the 1.5 tone or 2 tone acTerrific like 3 start property but feel like normal hotel

Guest Relation Manager | The Florence Resort Replied in 23 hours

Dear Guest, Thank you for sharing your feedback. We will ensure such inconveniences are not caused in the future to an ...more

SN
(Stayed 28 Dec, 2023)

family Traveller

5/5
hotel is good.. with good ambience and good staff.. just 2 down points.. restaurant is pure veg and mirror doesnot have focussed light..

Guest Relation Manager | The Florence Resort Replied in 2 days

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made ...more

VS
(Stayed 20 Nov, 2023)

family Traveller

2/5
Hi, our room batroom water drainage was block, then we shift to other room, there sink cap broken, Food was not so tasty, option are limited, staff were polite but slow, facilities is pathetic, hotel situated out side main city n far way, hot water were limited in the morning due to all busy in the morning, overall bad experience. I will not recommend to book this better check hotel in city, also don't book it's not worth. I now regret. I will give 2star. thx

Guest Relation Manager | The Florence Resort Replied in 2 days

Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. ...more

NP
(Stayed 18 Nov, 2023)

family Traveller

3/5
Some of the basic amenities are missing like they don't have mini refrigerators even they provided space and electric plug in furniture, They don't have hair dryer. one of the staffs told yes and another told they don't. Worst transportation service at this location. Otherwise for this rate Room is great.

Guest Relation Manager | The Florence Resort Replied in 1 day

Dear Guest, Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be tak ...more

AK
(Stayed 17 Nov, 2023)

family Traveller | 15 Reviews Written

4/5
Very Nice Hotel .. Staff was very cooperative. . Food was also Good..

Guest Relation Manager | The Florence Resort Replied in 2 days

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made ...more

(Stayed 26 Oct, 2023)

group Traveller

5/5
ambience and hygiene was good. food quality was also good

Guest Relation Manager | The Florence Resort Replied in 1 day

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are ...more

GK
(Stayed 5 Oct, 2023)

group Traveller | 1 Reviews Written

5/5
Easy to access find the hotel nd location was too good

Guest Relation Manager | The Florence Resort Replied in 5 days

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are ...more

MS
(Stayed 5 Jul, 2023)

group Traveller | 2 Reviews Written

2/5
They told us that restaurants was open but when we reach there they told only room services is there even next day when i ask for breakfast there hole menu was not there not happy this thing But room are good neat and clean

Guest Relation Manager | The Florence Resort Replied in 14 days

Dear Guest, Thank you for sharing your feedback. We will ensure such inconveniences are not caused in the future to an ...more

(Stayed 4 Jun, 2023)

family Traveller | 1 Reviews Written

5/5
good property on the Highway jaipur but swimming pool size small

Guest Relation Manager | The Florence Resort Replied in 3 days

Dear Guest, Thank you for sharing your feedback. We will ensure such inconveniences are not caused in the future to an ...more

DG
(Stayed 26 Jul, 2022)

women Traveller

1/5
Would not recommend this property at all. The AC was not working in the room and it was impossible to sleep at night because of vehicles' honking sounds. Moreover, the room had mosquitoes and they provided the All Out machine after multiple follow ups.

Guest Relation Manager | The Florence Resort Replied in 1 day

Dear Sir, We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not ca ...more

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