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Reviews of The Gold Palace & Resort

Kukas, Jaipur8th Mile Amer Fort, Jaipur-Delhi Highway,303101KukasJaipurIndia

23.1 km from city centre

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96463.6/5

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Guest Reviews & Rating for The Gold Palace & Resort

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goRating

3.6/5

96 Ratings

46 Reviews

What our guests say?

cordial staff (14)
good property (13)
great experience (6)
good location (4)
good food (3)
full room (3)

Manav Kumar (Stayed 2 Jan, 2024)

group Traveller | 1 Reviews Written

2/5

The property is nice. They have got great gardens. But the food was pathetic, they had limited options in buffet which turned out to be edible, no taste or quality. I expected the resort to offer good food but it was not upto the mark. They did provide milk and khichdi for my 2 year old without any charges which was nice and I really appreciate that. There staff needs to be trained to be more hospitable.

Chakraborty | Subhashish Replied in 2 days

very sorry to hear that our food was not up to mark . my apologies . pls suggest as to what could be changed to make the ...more

ChanderKant Anand (Stayed 13 Jul, 2023)

group Traveller

1/5

very poor quality breakfast, room not cleaned very bad experience

Manager | Subhashish Replied in 6 days

my apologies for your experience . will try to find out and rectify the mistake

Vineet Arya (Stayed 1 Jan, 2023)

family Traveller

4/5

Manager | Subhashish Chakraborty Replied in 3 days

thanks for your comments

Nitin Goyal (Stayed 10 Jul, 2022)

group Traveller | 6 Reviews Written

5/5

Resort is awesome, well maintained, cooperative staff, but menu has limited options to order food. overall very good experience.

Manager | S Chakraborty Replied in 7 days

thanks for your feedback . we are working on the menu

Harish Kamboj (Stayed 27 Feb, 2022)

group Traveller

5/5

It was great experience....we had really enjoyed it...staff service and food was really appreciating

Manager | Gold Replied in 1 day

appreciate your comments . do visit us again

Deepak Jain (Stayed 27 Dec, 2021)

family Traveller | 1 Reviews Written

4/5

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Jaipur.

Manager | S Chakraborty Replied in 1 day

appreciate your comments . please do visit us again .

Bharat Choudhary (Stayed 15 Nov, 2021)

group Traveller | 18 Reviews Written

2/5

the place is great isolated and greenery surrounding with mountains in front.but the poor part is the service which is pathetic even for basic services we had to call multiple times. no pressure water in the toilet bidet which is a basic thing u expect from such kind of hotel. The bathroom shower was drunk which got partially repaired after 4 calls and 5 hours till had to wait for a shower. and on the top then no hot water in the shower tht we had to ask.other basic things tv not working even on ...more

Manager | S Chakraborty Replied in 3 days

dear sir my sincere apologies for all the service problem you went through . i ensure you that this will not occur agai ...more

Puneet Kanwar (Stayed 24 Oct, 2021)

group Traveller | 15 Reviews Written

1/5

Though the property is good but poorly maintained and staff is highly unprofessional. Rooms not good and look cheap. Can't remove curtains as one will find all around. Check-out time is 12 noon but asked to vacate the room by 10 as told some other guests coming. highly unethical. Waisted money. sad

Manager | S Chakraborty Replied in 3 days

apologize for your inconvenience . curtains are removable . the reception had requested you to vacate but its your perog ...more

vijay singh (Stayed 21 Oct, 2021)

group Traveller | 12 Reviews Written

5/5

property and rooms are clean. food and breakfast quality is also good. well trained staff. over all excilent.

Manager | S Chakraborty Replied in 2 days

thanks for your encouraging comments .

Shekhar Sharma (Stayed 11 Oct, 2021)

group Traveller | 4 Reviews Written

5/5

Very big and beautiful property. Very good staff and food quality is also good. All over very worth visiting the resort atleast once

Manager | S Chakraborty Replied in 2 days

thank you for your kind comments . please do visit us again and we will wait for your comment.

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