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The Golden Palm Hotel and Spa Delhi
Review of The Golden Palm Hotel and Spa Delhi

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Reviews of The Golden Palm Hotel and Spa Delhi

East Delhi, DelhiOpp. East Delhi Police Headquarter, Patparganj, New Delhi110092East DelhiDelhiIndia

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190343.8/5

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Guest Reviews & Rating for The Golden Palm Hotel and Spa Delhi

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3.8/5

190 Ratings

34 Reviews

What our guests say?

horrible stay (4)
humble staff (2)
smelly room (2)

Manan Taneja (Stayed 1 Aug, 2025)

5/5

Good

Subhash kukreti (Stayed 25 Jul, 2025)

4/5

Good

mohd Firoz (Stayed 7 Jul, 2025)

group Traveller | 1 Reviews Written

1/5

It was a pathetic experience with The Golden Palm Hotel. I will never recommend this hotel to any of my friends and relatives.Why I am writing this because the hotel staff was not supportive. I booked and when I reached the hotel they told me to wait in the lobby. I was tired I needed to freshen up and they told me their room is not ready even though they are asking to pay extra for using another room. It was very disgusting that they are making the most of it. After that when I enter the room. ...more

thegoldenpalms hotelsandresorts Replied in few seconds

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconvenience an ...more

Adnan Ahmed (Stayed 25 Jun, 2025)

group Traveller | 2 Reviews Written

2/5

The property looked just like the pictures and seemed promising at first glance. However, my stay was not entirely pleasant due to a few maintenance issues. The air conditioning wasn’t working properly, which made the stay uncomfortable, especially during warmer hours. Additionally, the toilet flush wasn’t functioning, and several electric switches were broken, which was quite inconvenient. While the property has potential, better upkeep and prompt maintenance are definitely needed to improve the guest experience.

thegoldenpalms hotelsandresorts Replied in 1 month

Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear the property met your expectations ...more

Dinesh Goyal (Stayed 24 Jun, 2025)

group Traveller

5/5

It was a wonderful experience. Room was very clean and staff was also good. We had a wonderful time there.

thegoldenpalms hotelsandresorts Replied in 1 month

Dear Guest , Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoy ...more

Aagam jain (Stayed 19 Jun, 2025)

group Traveller

3/5

Experience was overall good , but having trouble with Ac.

thegoldenpalms hotelsandresorts Replied in few seconds

Dear Guest, Thank you for your feedback! We're glad to hear your overall experience was positive. We're sorry to hear yo ...more

Parminder Saini (Stayed 13 Jun, 2025)

group Traveller

5/5

i had a fantastic experience at this hotel. from the moment i arrived, the staff was incredibly welcoming and professional. the check-in process was smooth, and i immediately felt at ease.

thegoldenpalms hotelsandresorts Replied in 1 month

Dear Guest, Thank you so much for your wonderful feedback! We're delighted to hear that you had a fantastic experience a ...more

Atulya sharma (Stayed 5 Jun, 2025)

group Traveller | 2 Reviews Written

2/5

Our experience at Hotel Golden Palm was not good. During our checkout, the hotel staff falsely accused us of consuming in-room refreshments (specifically soft drinks), even though we had not touched any of them. We had booked a cab in advance, and it was waiting for us at the time of checkout. Despite this, the staff chose that exact moment to make the false accusation, causing unnecessary delay and stress just as we were about to leave. I would strongly recommend that future guests take clear ...more

thegoldenpalms hotelsandresorts Replied in few seconds

Dear Guest, Thank you for sharing your experience — we're truly sorry to hear about the situation you encountered during ...more

shailesh SINGH (Stayed 11 May, 2025)

group Traveller

1/5

Bad trip It was a very bad experience, the staff there also does not respond regularly, they are totally un responsible against guest.

thegoldenpalms hotelsandresorts Replied in 2 months

Dear Guest, We're truly sorry to hear that your experience fell so short of expectations. Please accept our sincere apol ...more

Sumit Nagpal (Stayed 28 Apr, 2025)

group Traveller | 23 Reviews Written

5/5

nice hotel best luxury property good service manager behaviour is smooth

thegoldenpalms hotelsandresorts Replied in 3 months

Dear Guest, Thank you for your kind words! We're glad to hear you enjoyed your stay and appreciated the luxury, service, ...more

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