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Guest Reviews & Rating for Hotel The Haven

goRating

3.7/5

861 Ratings

432 Reviews
5
328
4
231
3
134
2
63
1
105

What our guests say?

  • nice staff (66)
  • good room (53)
  • great location (37)
  • poor service (25)
  • bus stand (18)
  • bad experience (18)
  • + 4 more
(Stayed 16 Nov, 2024)

group Traveller | 21 Reviews Written

2/5
room is good but not a proper clean Many hair on floor and bathroom is dirty
TK
(Stayed 4 Mar, 2024)

solo Traveller | 1 Reviews Written

1/5
staff says ac is not required or in winter they don't turn on ac @mr. night incharge as he said.ac required or not it is my requirement not hotels when my i am paying u unconditionally.
(Stayed 30 Jan, 2024)

solo Traveller | 48 Reviews Written

5/5
all Good. have basement parking. food was also good.

Fom | Shanti Bhooshan Mishra Replied in 2 days

Dear sir thank you so much for your valuable review.We are always at your service.

MW
(Stayed 28 Apr, 2023)

solo Traveller | 1 Reviews Written

1/5
very, very bad experience. I faced lots of issues while staying at this hotel, like staff was drunk while providing room service. T V was not working. The washroom was not clean. They didn't provide a tea kit. Intercom was not working. mosquitoes were in the room.

Front Desk | Nitish Replied in 4 hours

Dear sir thank you so much for your valuable review.We are always at your service.

PS
(Stayed 3 Apr, 2023)

solo Traveller | 1 Reviews Written

5/5
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful.

Front Desk | Shanti Replied in 3 days

Dear sir thank you so much for your valuable review.We are always at your service.

KG
(Stayed 22 Feb, 2023)

group Traveller

1/5
Staff was careless, poor management, room services not on time.

Front Desk | Shanti Replied in 7 days

Dear sir thank you so much for your valuable review.We are always at your service

RS
(Stayed 1 Feb, 2023)

solo Traveller | 1 Reviews Written

2/5
The stay was totally disappointing. The room was closed from all side with no fresh air or light. Linen was dirty had to be changed. Two lights on painting and on mirror couldn't be switched off whole night. There was no switch. House keeping on complaint advised to take out the card and switch off the entire power. There was no chair to sit down nor any table to keep your laptop or briefcase.

Hotel Front Desk | Deepa Dev Replied in 19 days

Dear sir thank you so much for your valuable review.We are always at your service

PK
(Stayed 27 Nov, 2022)

group Traveller | 21 Reviews Written

4/5
comfortable stay co-operative staff

Front Desk | Shanti Replied in 1 month

Dear sir thank you so much for your valuable review.We are always at your service.

TR
(Stayed 21 Nov, 2022)

group Traveller | 7 Reviews Written

1/5
Not for family ... unsafe property ... anyone can walk in like a footpath ... 3rd class hospitality ... no one to listen ... not even room key is working .. every time you have to call someone ... Not even water is provided .. horror type experience ... bad goodwill in local ... not a single guard is available at night ... seems like a Dharamshala Everything ... Not for family ... unsafe property ... anyone can walk in like a footpath ... 3rd class hospitality ... no one to listen ... not even r ...more

Kumar | Chandan Replied in 1 day

Dear sir thank you so much for your valuable review.We are always at your service.

RM
(Stayed 11 Oct, 2022)

solo Traveller | 3 Reviews Written

1/5
TV not working, Hot water not working, No telephone in the room, and very poor room service

Owner | Rishabh Agarwal Replied in 2 days

thanks for your valuable feedback...!! but for t.v. and hot water weather conditions are not in our control....

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