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Guest Reviews & Rating for The Imperial Square

goRating

3.6/5

170 Ratings

69 Reviews
5
50
4
61
3
25
2
13
1
21

What our guests say?

  • nice staff (21)
  • nice location (20)
  • nice stay (10)
  • near the mall road (8)
  • tasty food (7)
  • lovely view (6)
  • + 6 more
SB
(Stayed 10 Jul, 2025)

3 Reviews Written

4/5
I had a pleasant stay at this hotel. The location is excellent—centrally situated with easy access to nearby attractions. on Library Chowk. Mountain view room. But would suggest they need to improve infrastructure a bit and need to maintain as well. The wooden frame needs to improve
UK
(Stayed 14 Jun, 2025)

family Traveller

4/5
The hotel restaurant faces the main chowk of mussoorie. We travelled with a toddler and hence living amidst the hustle bustle helped us. It also has stunning views of the hills. Some rooms may not seem very clean as the infrastructure is a little old now. A little maintenance is required. nulltheless, it was a wonderful stay, pleasant staff and good food.

brentwoodgroup mussoorie Replied in 1 month

Dear Mr. Umang, We wish to express our gratitude for your honest and detailed feedback. It has enabled us to understan ...more

SS
(Stayed 1 Mar, 2025)

group Traveller

3/5
Price is high for the accommodation, no parking big fall for the hotel. Not a good experince

brentwoodgroup mussoorie Replied in 5 months

Dear Mr. Shashank, We wish to express our gratitude for your honest and detailed feedback. It has enabled us to unders ...more

(Stayed 16 Nov, 2024)

group Traveller | 15 Reviews Written

4/5
The location is good but there are some hygiene issues.

Manager | Prakash Bhatt Replied in 11 days

Dear Guest, Greetings!! At the outset, I would like to thank you for choosing Hotel Imperial Square, Mussoorie dur ...more

SP
(Stayed 13 Nov, 2024)

group Traveller

1/5
There is a guy in reception whose behaviour is very bad. He has no way of talking how to talk properlyhe was demanding 2000rs extra for check-inI am with my wife and the time is midnight at nightand we are waiting there at 2:00 am all of that is we are not going to Mussoorie anymore because this kind of guy there very bad experience with the roomthe whole night we smell smoke in the bathroom and the room, and the exhaust fan does not work

Sales Manager | Prakash Bhatt Replied in 15 days

Dear Guest, Namaste! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringin ...more

AK
(Stayed 14 Oct, 2024)

family Traveller

4/5

Manager | Prakash Bhatt Replied in 1 month

Dear Guest, Greetings!! At the outset, I would like to thank you for choosing Hotel Imperial Square, Mussoorie dur ...more

SB
(Stayed 21 Sep, 2024)

solo Traveller | 1 Reviews Written

5/5
amazing heritage type stay.... amazing heritage type stay....

Manager | Prakash Bhatt Replied in 2 months

Dear Ms. Falguni, Greetings from Imperial Square Mussoorie. Thank you for your kind remarks regarding your recent ...more

JB
(Stayed 14 Sep, 2024)

group Traveller | 12 Reviews Written

4/5
excellent hotel

Manager | Prakash Bhatt Replied in 2 months

Dear Mr. Bhattacharya, Greetings from Imperial Square Mussoorie. Thank you for your kind remarks regarding your re ...more

ZZ
(Stayed 1 Aug, 2024)

family Traveller | 1 Reviews Written

4/5
Staff was very cooperative and food was fresh and tasty.

Front Office Manager | Prakash Bhatt Replied in 1 month

Dear Ms. Zuhaib, Greetings from Imperial Square Mussoorie. Thank you for your kind remarks regarding your recent s ...more

AP
(Stayed 3 Jul, 2024)

family Traveller

4/5
The infrastructure needs major development. More staff are required round the clock. But the best part is their amazing staff very cooperative and polite. Always happy to serve you. The musician in the evening is so amazing with his guitar and voice. The foods are very tasty and hygienic. Overall experience is good.

Front Office Manager | Prakash Bhatt Replied in 2 months

Dear Guest, Greetings! Thank you for your valuable feedback. We are delighted to know that you had a memorable sta ...more

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