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Reviews of The Lotus Resort Lonavala | Luxury Tents
Guest Reviews & Rating for The Lotus Resort Lonavala | Luxury Tents
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.7/5
19 Ratings
7 Reviews
5
4
4
2
3
3
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6
NS
Navneet Singh (Stayed 1 Jul, 2024)
family Traveller | 2 Reviews Written
1/5
Worst to the worst experience..No hospitality, u urself have to do everything.. even for basic amenities u ll have to go to reception and take like towel & soaps everything.. even after calls they wont respond.. they may give u expired date drinks too, as i have seen one guest whom they had given 5 months expired beer, luckily the guy had seen expiry date, but most of the public wont.Rates are too high.. 1 cup tea costs 80rs.. rest u can imagine..Pics shown all are completely different than real ...more
SA
Sai abhishek (Stayed 26 Jun, 2024)
group Traveller
3/5
View wise its good and forest theme resort, but food is expensive with average taste, and need to be careful while staying i have seen small snake and red crab in bath room,
PS
Prakash Shukla (Stayed 23 Jun, 2024)
family Traveller
1/5
I stayed at this hotel for 2 days and had a terrible experience. The room was dirty and smelly, with cockroaches and other insects. The bathroom was unclean and had garbage from other guests. There was no water available in the bathroom for 6 hours, and the light was fluctuating all night. The entire premises were littered with garbage and bottles. A group of about 10 boys disturbed the main area and used my personal tent washroom. The food was bad, and the staff was unresponsive. Despite callin ...more
VA
Vasu Acharya (Stayed 25 Oct, 2023)
group Traveller | 3 Reviews Written
2/5
Basically experience was ok but food was really bad n worst as no taste and prices were shocking they are comparing to 3-5 star hotel/restaurant. Horrible
Service was very poor
PY
Pavithra Yaddanapudi (Stayed 6 Sep, 2023)
women Traveller
2/5
worst the place is nice scene is beautiful but management people. they don't know how to handle customers specially a lady she behaved her worst. when I was speaking with her she disconnected the call on my face also they ask you pay extra after reaching to destination, & they offer their food with very high prices and if we order any less amount food they just say its not available. no towel no soep, washrooms are not at all clean no water in washrooms and the place where they provide complemen ...more
KD
Kranti Dhawale (Stayed 13 Apr, 2023)
group Traveller
3/5
The stay was very Good .The rooms means tents, weather, surrounding was so good . The staff was very good, but the Electricity supply was very poor and AC was most of the time off , water was not provided free of cost and the food is very over rated like Manchurian are for 250 ... Otherwise all good
Manager | Varsha Replied in 1 month
Thanks for your visit.Visit again . We will love to serve you again.
UP
Uttarwar Pruthviraj (Stayed 18 Apr, 2022)
group Traveller | 1 Reviews Written
2/5
Not worthy to visit. Staff like irfan speak unprofessional. They dont maintain diesel for generator. Food in breakfast is same kind for 2 days.
Manager | Varsha Replied in 1 year
We will take care of your complaint.thanks for your visit .Visit again
