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Reviews of The Mark Hotel

New Market Area, Kolkata31/2A, Marquis Street, (Beside Jamuna Cinema /Banquet), 700016New Market AreaKolkataIndia

2 minutes walk to US Embassy Kolkata

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128383.7/5

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Guest Reviews & Rating for The Mark Hotel

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3.7/5

128 Ratings

38 Reviews

What our guests say?

polite staff (11)
good room (6)
ideal location (5)
near park street (3)
clean place (3)
decent stay (2)
+ 3 more

Aman Gupta (Stayed 27 Apr, 2025)

1/5

I received 202 it's last room I talk to manager to change my room before check in but he denied he said only available 1 room it's triangle shape room lift is too small or food also not Gud and it's not main road hotel no window in room like a ghost cave

mark kolkata Replied in 10 days

Dear Mr. Anil, We are sorry that we did not meet your expectations and apologize for the untoward experience. Thank you ...more

HARSHAD JOSHI (Stayed 22 Jan, 2025)

group Traveller

5/5

Roli Bhandari (Stayed 21 Jan, 2025)

family Traveller | 1 Reviews Written

4/5

the moment driver dropped us at the hotel ,we were disappointed to find the hotel in inside some alley but once we stepped inside the hotel,it is a well maintained property with clean and spacious rooms.the staff is very helpful and the lady at the reception is very courteous. I should definitely praise their breakfast buffet and their kitchen team...we loved our breakfasts and how happily we were being served...

mark kolkata Replied in 6 months

Dear Roli, Thank you for taking time to rate us. We appreciate your encouraging words and glad that you liked our rooms ...more

Christopher Sailo (Stayed 10 Dec, 2024)

group Traveller

4/5

Ideal location and would have given 5 stars if the house keeping was better. There was no shampoo in the bathroom, had to call several times before shower gel was provided but no shampoo. And the bathroom was not thoroughly cleaned

mark kolkata Replied in few seconds

Dear Mr. Salio, thank you for taking time to rate us. We understand your disappointment due to some mismanagement, but a ...more

Kanhaiya Singh (Stayed 23 Oct, 2024)

solo Traveller

1/5

Pathetic service, unprofessional staffs, dirty rooms Rooms are dirty, unhygenic,

mark kolkata Replied in 9 months

Dear Mr. Singh, We are sorry that we did not meet your expectations. However we are open to any suggestions you may have ...more

Venkataramana penta (Stayed 29 Aug, 2024)

solo Traveller

5/5

It was to good and very pleasant place to stay... Moreover the onboarding process is very fast to good interactive reception.... Overall I am satisfied with service... Thank you.

mark kolkata Replied in 11 months

Dear Mr. Penta, Thank you for your stay at Mark. We are glad to have made your stay a pleasant one . Your encouraging wo ...more

Sukanya H (Stayed 12 Jun, 2024)

solo Traveller | 2 Reviews Written

3/5

The place is okish. The lobby and the staff are good. The rooms could be better

mark kolkata Replied in 1 year

Dear Sukanya , thank you for rating us. We are sorry that we did not meet your expectations. However we are open to any ...more

Shubhangee Sharma (Stayed 28 May, 2023)

women Traveller

5/5

The hotel is situated in at very good location. The staff is very polite and helpful.

Front Office Executive | Parna Banerjee Replied in 8 days

THANK YOU SO MUCH MADAM. PLEASE VISIT US AGAIN.

sayan ray (Stayed 28 Dec, 2022)

group Traveller

5/5

the place was extremely clean and the rooms extremely roomy. the location was. a big advantage with a close proximity from new market and park Street. The rooms were good and the lunch provided at the hotel was good as well. Mt wife loved the ambience.

Front Office Executive | Rohit Mondal Replied in 4 months

HEARTFELT THANKS FOR YOUR KIND SUPPORT AND VALUABLE WORDS. WE HOPE SEEING YOU AND YOUR FAMILY SOON. THANK YOU ONCE AGAIN ...more

Mukesh Apat (Stayed 21 Jun, 2022)

solo Traveller

1/5

Many Amenities were missing. There wasn't bath tub. No slippers were provided. No dental kit.

Proprietor | Nurul Islam Replied in 1 month

Dear Sir, I apologize on behalf of our team at Mark for not providing you a room with Bath Tub and also for missing ame ...more