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Guest Reviews & Rating for The Phoenix Hotel and Resort
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.6/5
5 Ratings
2 Reviews
4
2
3
1
1
2
Russel Homem (Stayed 28 Sep, 2021)
solo Traveller | 3 Reviews Written
3/5
Under renovations , so poor service, intercom not working , no in-house canteen , waiter took cash to bring in stuff , breakfast was a few vessels kept unattended in the roof top.
Manager | Bookingsmaker Com Replied in 27 days
Dear guest, Thank you for the time to write this review, We shall take corrective measures and assure you of a great e ...more
SP
Sivasankari Palanivel (Stayed 22 Sep, 2021)
women Traveller | 6 Reviews Written
1/5
Was not able to stay Not feeling safe as a women aloneImmediately checked outNot even a minimum standardBroken ac , cleaning very poor, Staffs are all awkward not even understanding simple englishNon functioning restaurant ( booking included free breakfast - how they provide don't know)- need to get food from outsideNot tolerableTotally waste of money finallyNot an good atmosphere to stay Not at all feeling goodNo safe atmoshphere
Manager | Bookingsmaker Com Replied in 1 month
Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding cle ...more
