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Guest Reviews & Rating for The Porcupine Castle

goRating

4.1/5

144 Ratings

78 Reviews
5
67
4
46
3
16
2
8
1
7

What our guests say?

  • helpful staff (23)
  • good stay (11)
  • great view (9)
  • delicious food (7)
  • view room (4)
  • valley view (4)
RK
(Stayed 19 Jun, 2024)

family Traveller | 5 Reviews Written

5/5

Management | Porcupine Castle Resort Replied in 5 days

Dear Guest, Thank you for your ratings. Warm Regards, Porcupine Castle Resort.

PJ
(Stayed 16 Feb, 2024)

family Traveller | 1 Reviews Written

5/5
the stay was wonderful. food was really good. rooms were clean and specious. we booked for mountain Hill view cottage. Hariharan and other staff were very polite and made all arrangements as needed. the plantation walk led by Mani was good. must visit and all locations are accessible from here.

Management | Porcupine Castle Resort Replied in 2 days

Dear Guest, It’s great to hear that you had a positive experience with us. We’re glad to hear that our team’s performanc ...more

EJ
(Stayed 2 Dec, 2023)

group Traveller

4/5

Management | Porcupine Castle Replied in 1 day

Thank you very much for your ratings.

JP
(Stayed 17 Nov, 2023)

family Traveller

5/5
The resort is a gem of a place to escape from the hustles and tustles of city life. Nestled in greenery and a perfect blend of nature and comfort. Very serene and peaceful. Here are the pros and cons I observed during my stay: Pros: a. Service and hospitality: The resort staff were so cordial and helpful - ensured everything we needed during the stay. All the staff I interacted with - Mani, Abin, Sreejith to bane few - were awesome and super helpful. b. calmness and serenity: The place was so ...more

Management | Porcupine Castle Replied in 2 days

Dear Guest, Thank you for your wonderful and detailed review. Much appreciated! We are glad to know that you enjoyed you ...more

MP
(Stayed 21 Oct, 2023)

group Traveller

3/5
Stay was good but but more improvement needed in ambience

Management | Porcupine Castle Replied in 2 days

Dear Guest, Thank you very much for your feedback. I will convey your message to our concern team. Best regards, Porcu ...more

SS
(Stayed 6 Jul, 2023)

family Traveller

5/5
The resort is amazing, the staff are very welcoming and attentive. They make you comfortable by checking every detail, and the service is top quality. Food tastes yummy with loads of options, all freshly cooked. The rooms are very spacious and comfortable with all basic amenities. Perfect place for a family and a very relaxing holiday. The rooms, the nature and surroundings, common area, and the food

Management | Porcupine Castle Reosrt Replied in 11 days

Dear Guest, "Thanks for sharing your rating with us and It is our pleasure to hear your valuable feedback." Surely your ...more

AM
(Stayed 2 Feb, 2023)

group Traveller | 10 Reviews Written

5/5
Resort placed in best location , clean and very good amenities. Staff very humble and helpful. Special thanks to resort GM Mr. Elayaraja and Ravi Chandra. Soon will visit again . Thank you. Regards Ashok Maurya ( Room No. 201) best for family, have all the amenities inside resort only for kids to adult

Management | Porcupine Castle Resort Replied in 3 months

Dear Guest, Thank you for reaching out and providing us with valuable feedback Surely your comments have been noted ...more

AM
(Stayed 15 Jan, 2023)

family Traveller | 6 Reviews Written

2/5
rooms were not maintained there was paint peeling off, mugs provided in room were dirty. there were webs and dirt of lamps. food is sub par however bathroom was clean and in better condition than room. bathroom and room view is only saving grace food and room.

Management | Porcupine Castle Replied in 4 months

Dear Guest, Thank you very much for your feedback. we are apologizes for your inconvenience, which you have faced and ...more

AN
(Stayed 31 Dec, 2022)

family Traveller | 1 Reviews Written

5/5
Very good location. Well decorated & maintained. Food quantity very good. Staff behaviour excellent. Only one negetive point - no wifi in rooms. Thank you,

Management | Porcupine Castle Resort Replied in 4 months

Dear Guest, Thank you for reaching out and providing us with valuable feedback Surely your comments have been noted ...more

AD
(Stayed 12 May, 2022)

group Traveller | 1 Reviews Written

5/5
This place is a perfect place to have your personal time for your self and to refresh yourself . The place at which the property is made is the plus point. Food is excellent, rooms are well kept with all facilities. The Staff are well behaved and will ensure customer satisfaction. Must Visit place!!!!

Management | Porcupine Castle Resort Replied in 1 year

Dear Guest, Thank you for reaching out and providing us with valuable feedback Surely your comments have been noted ...more

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