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Guest Reviews & Rating for The Riverwood Forest Retreat

goRating

3.4/5

39 Ratings

25 Reviews
5
12
4
10
3
8
2
1
1
8

What our guests say?

  • nice staff (9)
  • good food (8)
  • peaceful place (4)
  • awesome experience (4)
  • accessible location (4)
  • superb resort (3)
RG
(Stayed 18 Sep, 2023)

group Traveller

5/5
excellent property, lush green, very near to the reserve forest, complete tranquility one can feel. staffs are very cordial and helpful, food was good. will surely visit once more.

Management | The Riverwood Forest Retreat Dooars Replied in 7 days

Dear Guest, Namaste We are thankful for your patronage and are delighted to read your detailed review that speaks ...more

AT
(Stayed 8 Aug, 2021)

group Traveller

1/5
My overall experience is just worst!Food was totally worst. We have booked a cab for sightseeing but cab drop back hotel without going to other spots but hotel took full money.If you want to waste money then book the hotel.The rooms, the facilities what show but they actually do not give those facilities.

Management | The Riverwood Forest Retreat Dooars Replied in 7 days

Dear Mr. Chatterjee, We regret to know that you did not have a comfortable stay with us and upon investigating the matte ...more

(Stayed 31 Dec, 2020)

group Traveller | 1 Reviews Written

5/5
Undoubtedly the best hotel in Dhupjhora, Lataghuri. Amazing staff, competent manager and excellent food!!

Manager | The Riverwood Forest Retreat Dooars Replied in 15 days

Dear Guest, Thank you very much for your review and kind feedback. A stay in a premier room at The Riverwood Forest Ret ...more

AD
(Stayed 22 Jan, 2020)

family Traveller | 1 Reviews Written

4/5
I loved the services and the facilities that has been provided in this property. Both the room and the washroom was clean and the washroom also had proper toiletries. The property has its own restaurant and the food quality was good.

Manager | The Riverwood Forest Retreat Dooars Replied in 7 days

Dear Guest, Thank you very much for your review and kind comments.A stay in a premier room at The Riverwood Forest Ret ...more

AC
(Stayed 6 Jan, 2020)

family Traveller

5/5
Excellent staff. Excellent food. Awesome experience.

Manager | Riverwood Replied in 23 days

Dear Guest, Thank you very much for your review and kind comments.A stay in a premier room at The Riverwood Forest Ret ...more

VS
(Stayed 27 Dec, 2019)

group Traveller | 1 Reviews Written

1/5
not worth the price. i paid 1400 more for breakfast for 3 persons. but it was worthless. it was not even 100₹ per person.

Management | The Riverwood Forest Retreat Dooars Replied in 1 year

Dear Mr. Sha, We regret to know about the experience you faced during your stay with us. We assure you that many changes ...more

(Stayed 16 Nov, 2019)

group Traveller

3/5
location is remote though adventurous. poor staff and manager quality. TV does not work... when in emergency at night after 9 , there is not e to respond to in the entire resort. it's a calm area with bug rooms. however maintenance needs improvement. staff well behaved but not v competent.

Manager | The Riverwood Forest Retreat Dooars Replied in 1 month

Dear Guest, Thank you for choosing The Riverwood Forest Retreat-Dooars and giving your candid feedback.A stay in a prem ...more

NK
(Stayed 12 Nov, 2019)

group Traveller

3/5
Staff behavior, services and amenities were average. Location was good. No complimentary services. There is dining facility.

Manager | The Riverwood Forest Retreat Dooars Replied in 1 month

Dear Guest, Thank you for choosing The Riverwood Forest Retreat-Dooars and giving your candid feedback.A stay in a prem ...more

JT
(Stayed 12 Nov, 2019)

group Traveller | 3 Reviews Written

5/5
Staff were cordial. Services and amenities were good. Location was good. no complimentary services were provided.

Manager | The Riverwood Forest Retreat Dooars Replied in 1 month

Dear Guest, Thank you very much for your review and kind comments on the **** after your repeat visit to The Riverwood ...more

AB
(Stayed 29 Apr, 2019)

group Traveller | 1 Reviews Written

4/5
It was good location. The ambiance was good and staff was co-operative. Food was good also. Wi-Fi was only in the reception area. Swimming pool was available. Housekeeping was available. Overall it was good stay.

Manager | Riverwood Replied in 8 months

Dear Guest, Thank you very much for your review and kind comments.A stay in a premier room at The Riverwood Forest Retr ...more

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